Russ Darrow Kia of Waukesha

Amazing, efficient, effective. My experience was amazing! The experience was efficient, effective and with the upmost professionalism. Brandon, Wally and Mike made the process easy My experience was amazing! The experience was efficient, effective and with the upmost professionalism. Brandon, Wally and Mike made the process easy and I will definitely recommend to family and friends. Couldn’t be happier! More

Great Completely satisfied with the sales service and the Kia Sorento! We originally were looking for a new car but couldn’t pass up a good deal on a 2017 Completely satisfied with the sales service and the Kia Sorento! We originally were looking for a new car but couldn’t pass up a good deal on a 2017 with low miles and the remainder of warranty. More

Was a great experience. I really enjoyed working with everyone at Russ Darrow. Was looking for something fairly new with low miles, and that is what I found. Luang was awesom I really enjoyed working with everyone at Russ Darrow. Was looking for something fairly new with low miles, and that is what I found. Luang was awesome, I liked that he new alot about the servicing of cars, because he was a technician he really new alot. Thanks for all your help. So far we love the car.I really wanted to be at a certain payment per month and they made it happen. They only thing that could have been better is that they would have pulled car inside and went over everything in the vehicle, it was a snowy day, that would have helped, as well as showing the service area. All in all a great experience. More

Very helpful My family and I worked with Dennis at Russ Darrow waukesha he was very helpful . He did his best to stay within our budget and get us into our desired My family and I worked with Dennis at Russ Darrow waukesha he was very helpful . He did his best to stay within our budget and get us into our desired vehicle. He made the experience so pleasant. I highly recommend his service as well as the entire team . More

Comfort Kept us at ease throughout the process and found answers to all of our Questions. We felt we had no need to look at other Dealers and bought our car. Kept us at ease throughout the process and found answers to all of our Questions. We felt we had no need to look at other Dealers and bought our car. More

Made buying a car easy Buying a car at the end of the year during a snow storm was definitely not my goal. Luyang made the experience very personable and easy. He was very Buying a car at the end of the year during a snow storm was definitely not my goal. Luyang made the experience very personable and easy. He was very knowledgeable and took the time to patiently answer all my questions!! I really like that he gave me options. More

Great experience with friendly, professional staff! Everyone was friendly, patient, knowledgeable and professional.Kemani was exceptionally personable; he was easy to talk to, answered questions readil Everyone was friendly, patient, knowledgeable and professional.Kemani was exceptionally personable; he was easy to talk to, answered questions readily, and gave clear explanations each step in the buying process.There was no pressure and he was honest and sincere in making sure I got the features that I wanted in the vehicle. This was one of the best experiences purchasing a car! More

Purchase a new car Very friendly and welcoming staff, and nice atmosphere with good choices of vehicles . They answered all my questions and took care of concerns on th Very friendly and welcoming staff, and nice atmosphere with good choices of vehicles . They answered all my questions and took care of concerns on the car history. More

Great, honest service Person was very honest and patient with me. Texted me updates which was nice. Very knowledgeable and checked everything over to make sure my vehicle w Person was very honest and patient with me. Texted me updates which was nice. Very knowledgeable and checked everything over to make sure my vehicle was running smooth. More

Great customer service Jonathon did a great job getting me checked in when I dropped my car off and checked out when I picked it up. In between, he called with recommendati Jonathon did a great job getting me checked in when I dropped my car off and checked out when I picked it up. In between, he called with recommendations and then called me when the work was completed. More