Russ Darrow Kia of Waukesha

Waukesha Kia Service is Great!! They always take such good care of me and my car! Would tell anyone to use their service! Desmond is always kind! Will always use this service departm They always take such good care of me and my car! Would tell anyone to use their service! Desmond is always kind! Will always use this service department. More

Beyond My Expectations Ken was absolutely amazing! He made sure I drove every car I wanted to see, even ones from a different location. He answered all of my questions and m Ken was absolutely amazing! He made sure I drove every car I wanted to see, even ones from a different location. He answered all of my questions and made me feel at ease with the entire process. By the time I drove away in my new car (several hours later - I drove many cars), I felt like a friend instead of a customer. I highly recommend him! More

Service review I brought my car in today for a vacuum window washing and outside wash with a coupon I received when I bought this car. Today was the 2nd day I've don I brought my car in today for a vacuum window washing and outside wash with a coupon I received when I bought this car. Today was the 2nd day I've done this Because the 1st time I brought my car in to have this done about a month ago it was unsatisfact'ry. Now to day I still feel as though they rush through the job and did not do A thorough job More

Great experience I had a great experience working with Dennis at Russ Darrow KIA in Waukesha. I definitely recommend him and the dealership. They were responsive and f I had a great experience working with Dennis at Russ Darrow KIA in Waukesha. I definitely recommend him and the dealership. They were responsive and friendly and I got an excellent deal! I love my new KIA!! I had a great time working with everyone at Russ Darrow KIA Waukesha! More

Overall good service, took longer than estimated After my car was parked for me to pick up I waited 20min for the agent to bring the report for closing. I dropped the car off at 7 30 for an oil chang After my car was parked for me to pick up I waited 20min for the agent to bring the report for closing. I dropped the car off at 7 30 for an oil change, inspection and was got the car back at 9 05 after told it would take 45min to 1 hour The service is great communication needs work. More

Buyer beware! Bought a 2018 300. Never thought to ask for a Carfax. Found out from another dealer that the car was in an accident. Never thought Russ Darrow is p Bought a 2018 300. Never thought to ask for a Carfax. Found out from another dealer that the car was in an accident. Never thought Russ Darrow is pushing wrecks on their lot, like an inner city fly by night car lot. Very disappointed, I screwed up. More mad at myself, but disappointed in chad, dennis and wally for not giving me a heads up. Buyer beware. Drove the car off the lot, plugged in my gps, no power in the 12 volt charge. No power to the 2 Usb chargers in the back seat. Bought the “certified” car on Friday, Monday went to Russ Darrow’s Chrysler deakership, had to make appointment for Tuesday. Now here from 7:30 to 10:00 pm so far. Went to hook up my phone to sync with car, no owners Manuel in glove box. Missing second key fob and due to accident not disclosed. Lost about 4500. Didn’t know it was in a wreck. Very bad start with Russ darrow. More

2017 Kia Forte EX - Yay! I highly recommend purchasing your next vehicle from this dealership. Working with Dennis Cardinal was informative and fun! Looking forward to my new, I highly recommend purchasing your next vehicle from this dealership. Working with Dennis Cardinal was informative and fun! Looking forward to my new, zippy Forte! More

Best deal on city They did everything thing they promised to do 🙂 very satisfied with sales and management location easy to find easy to turn in rent a car to purchase They did everything thing they promised to do 🙂 very satisfied with sales and management location easy to find easy to turn in rent a car to purchase my new Kia Soul More

Russ darrow kia Krystal said it was the quickest and best experience she has had buying a car. The sorento is our 8th vehicle in the last 10 years. Krystal said it was the quickest and best experience she has had buying a car. The sorento is our 8th vehicle in the last 10 years. More

A good thorough car check If they find something they will tell you, if not will you know. I get free oil changes. They are really friendly and no pressure. If they find something they will tell you, if not will you know. I get free oil changes. They are really friendly and no pressure. More