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Russ Darrow Kia of Waukesha
Waukesha, WI
1,469 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,469 reviews
March 22, 2025
I was graciously given a quick appointment and explained what might happen in the future what might happen in the future More
by springcitygal
Verified Customer
March 22, 2025
I would not use them for service or purchase anything from them based on the credit card surcharge. One and done. from them based on the credit card surcharge. One and done. More
by NIEMUTHDAVE
Employees Worked With
March 22, 2025
Great service! Super friendly staff, fast service. I love my new Sorento! Highly recommend Russ Darrow Waukesha Kia! Super friendly staff, fast service. I love my new Sorento! Highly recommend Russ Darrow Waukesha Kia! More
by CHARLIEZIEGLER97
March 21, 2025
Katie was very attentive and informative with my service requests. Great communication and helped make sure I got all the services I need and even the specific tires that they had to order in. The technicia requests. Great communication and helped make sure I got all the services I need and even the specific tires that they had to order in. The technician did a great job with the video and explanation of what he saw and I needed that I'm exceptionally pleased with the experience. More
by TROYWILSON007
March 19, 2025
Horrible experience . I would never buy a car or recommend this dealership. Bait and switch. I would never buy a car or recommend this dealership. Bait and switch. More
by wingertjamie
March 16, 2025
I came in for a recall and they took care of my right away. My mileage is much better now, so I'm very happy. away. My mileage is much better now, so I'm very happy. More
by SUMMEY
March 14, 2025
No problem with Jacob always helpful, informative and fast. I recommend Jacob as a top notch employee. fast. I recommend Jacob as a top notch employee. More
by RCAMPOPAIN0
Employees Worked With
Other Employees :
Kayleigh
March 14, 2025
Super nice guy! He was super sweet to my daughter too! Thank you so much He was super sweet to my daughter too! Thank you so much More
by Danielle
Employees Worked With
Other Employees :
Desk lady was super rude by the waiting room , Joseph Sili
March 11, 2025
The people are nice and helpful but should be a little bit more accurate on things. bit more accurate on things. More
by delgardiokrissy
March 10, 2025
Great service very helpful time of service was good I will be back when needed thank you will be back when needed thank you More
by asteffen4
Employees Worked With
