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Russ Darrow Kia of Waukesha
Waukesha, WI
1,274 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future.
Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,274 reviews
August 28, 2014
They treat you like family I have bought several vehicles at Russ Darrow, I have always believed that their service dept is their strongest selling point. They always take care I have bought several vehicles at Russ Darrow, I have always believed that their service dept is their strongest selling point. They always take care of all our vehicles needs and they do it with a smile. They treat you like family More
by Marie Haywood
Employees Worked With
tom
Helpful April 23, 2012
My grandson is graduating from high school soon and I was looking for a vehicle for him as a graduation present. I located a vehicle I was interested in on their internet site so I called and set up a vi looking for a vehicle for him as a graduation present. I located a vehicle I was interested in on their internet site so I called and set up a visit with their salesman John Beloitti. I arrived on time per our appointment and John talked to me for awhile then brought the vehicle forward for a test drive. After a successful drive we negotiated a price acceptable to both parties and we closed the providing my daughter accepted it. One week later my daughter looked at the vehicle and accepted it. I requested that Russ Darrow store it until I could pick it up the following week. They said they would be glad to store it and it would be in a locked up area. I might add that they had 3 or 4 more requests to buy this vehicle but they stated that it was SOLD. I believe we were treated very professionally and Russ Darrow went the extra distance to satisfy their customers. Norm Larson More
by norm.larson
Employees Worked With
John Beloitti
April 21, 2010
I found a vehicle online that I was interested in. I called the dealer and was lucky enough to get connected with Bob Peterson, one of the eldest salesmen there. He was great to deal with, certainly not called the dealer and was lucky enough to get connected with Bob Peterson, one of the eldest salesmen there. He was great to deal with, certainly not pushy, but was able to explain various aspects of the vehicle and the sale to me in a manner I felt was very professional. If you're looking for a good guy to deal with, go to Bob. More
by HuskerFan21
Employees Worked With
Bob Peterson (Salesman)
