Russ Darrow Kia of Waukesha

Quick and simple process I went to purchase a 2014 Honda Accord that I found online at a different Russ Darrow dealership and couldn't have been happier with the process. Denn I went to purchase a 2014 Honda Accord that I found online at a different Russ Darrow dealership and couldn't have been happier with the process. Dennis Cardinal was very helpful and easy to work with. More

The service representatives are always friendly I love the service and friendliness of the staff, but pricing of services is always higher than what I’m comfortable with even with the discounts. Jac I love the service and friendliness of the staff, but pricing of services is always higher than what I’m comfortable with even with the discounts. Jacob was awesome and kept me updated on the process of my vehicle. More

Great, excellent, smooth and easy. Awesome Dealership. Salesmen are not pushy. I never felt any pressure. More for my money. Quality vehicle, with phenomenal warranties. More educated Awesome Dealership. Salesmen are not pushy. I never felt any pressure. More for my money. Quality vehicle, with phenomenal warranties. More educated about my vehicle. Excellent service center. More

Great Deal I got a great deal and got outstanding service from everyone at Russ Darrow Kia. Jeff was a great salesman and helped me tremendously. He was a joy to I got a great deal and got outstanding service from everyone at Russ Darrow Kia. Jeff was a great salesman and helped me tremendously. He was a joy to work with! As was everyone else there. More

Kia Sportage My wife and I were looking for a car for a month and a half. We had been to several dealerships. Most of the places didn't listen to want we wanted. W My wife and I were looking for a car for a month and a half. We had been to several dealerships. Most of the places didn't listen to want we wanted. We drove by Russ Darrow Kia and spoke to Wally. He answered our questions and showed us some suv's in our price range and let us make our own decision. Everyone there was there to help us, not pressure us. Thank you again, it was a pleasure. More

Excellent experience!! Was treated very well by everyone who helped. They were very polite and kind. We had a difficult financial situation that they patiently worked throug Was treated very well by everyone who helped. They were very polite and kind. We had a difficult financial situation that they patiently worked through and were able to help us. We now have a very awesome and beautiful car that is in outstanding condition!! We love it. Thank you Russ Darrow Kia and especially Jeff our salesman!!! More

Friendly Approach Jeff was friendly from the start and we never felt pressured. He never brought the manager over to “close the deal”. He handled the entire transacti Jeff was friendly from the start and we never felt pressured. He never brought the manager over to “close the deal”. He handled the entire transaction. We told him what we were looking for, he did the research and got us the right car. More

Great staff, pleasant experience Took an extended test drive (city, highway, rural) to get a good feel of the vehicle. Jeff was more than happy to indulge me without any pressure to m Took an extended test drive (city, highway, rural) to get a good feel of the vehicle. Jeff was more than happy to indulge me without any pressure to make my decision. In the end, I bought the car partly because of the car, and partly because of the service I was getting. More

Great Customer Service I had a great time at the dealership. Lee took care of me through multiple visits, Cars, and test drives. I never felt like I was being hounded to buy I had a great time at the dealership. Lee took care of me through multiple visits, Cars, and test drives. I never felt like I was being hounded to buy something I didn’t want and they were very understanding whenever I declined an offer or needed time to make up my mind. They got me the car I wanted, within my budget, and without pressuring me into a sale I wasn’t okay with. Everyone was very pleasant and remembered me each time I stopped in. It was smooth sailing and that’s exactly what I’m looking for when it comes to car buying. More

Very smooth and easy Ken was Fantastic! So happy we got to work with him. We felt he stepped up and went up and beyond our expectations. Thank for a great experience! Ken was Fantastic! So happy we got to work with him. We felt he stepped up and went up and beyond our expectations. Thank for a great experience! More