Russ Darrow Kia of Waukesha

Great Service. My experience today was fantastic. What I thought was going to be an expensive repair, turned out to be a false alarm from a service engine light. J My experience today was fantastic. What I thought was going to be an expensive repair, turned out to be a false alarm from a service engine light. Jacob was very professional and friendly. This service department has done and about face for the better. This type of service and atmosphere has brought me back to Kia. More

Outstanding We were in search of a new car after ours was in a bad accident. Ken was understanding, caring and patient with our needs. He helped us narrow down ou We were in search of a new car after ours was in a bad accident. Ken was understanding, caring and patient with our needs. He helped us narrow down our search and made sure we were able to purchase exactly what we wanted. The entire staff has always treated us like family and not just another sale. We have now bought 5 cars from them, our daughter bought her last car and we will go back to purchase a car for our son. I will never use another dealership for any further purchases. More

Found a great used Chevy Cobalt at Russ Darrow Found a great deal on an 09 Chevy Cobalt for my Daughter at Russ Darrow. Sales person Ken T. was extremely easy to work with and made the transaction Found a great deal on an 09 Chevy Cobalt for my Daughter at Russ Darrow. Sales person Ken T. was extremely easy to work with and made the transaction a very smooth process. More

Well taken care of and everything went smoothly Ken salesman was phenomenal. Everything was explain throughouly and it was a smooth process. The administration was explained well to me, and everyone Ken salesman was phenomenal. Everything was explain throughouly and it was a smooth process. The administration was explained well to me, and everyone was overall friendly and helpful. More

They were very professional I came in at 5:00 on a Friday wanted to look at two cars. KEN the salesmen had the cars waiting out front for me. I drove one and decided to buy that I came in at 5:00 on a Friday wanted to look at two cars. KEN the salesmen had the cars waiting out front for me. I drove one and decided to buy that one. I was out the door with the car by 6:30. Mangers were very nice and respectful. More

Absolute Amazing!!! Lee was AMAZING! It was my first time buying a car by myself and I was pretty nervous. But right off the bat Lee made me feel comfortable and right at Lee was AMAZING! It was my first time buying a car by myself and I was pretty nervous. But right off the bat Lee made me feel comfortable and right at home. He made the whole process easy, understandable, and even fun! He was incredibly helpful, and played a huge part in me getting the car! He did everything he could to get a compromised price that fit in my budget. And took the time to make sure I was happy with the final deal! I absolutely love my new car! The entire staff was friendly and supportive. Definitely recommend Russ Darrow of Waukesha to everyone I know! More

oil change Was generally satisfied. Took over an hour so little longer than expected. Wanted the car wash which was included but felt to decline at the moment Was generally satisfied. Took over an hour so little longer than expected. Wanted the car wash which was included but felt to decline at the moment, because weather was way below freezing. I would Hope I will still receive one when weather warms up. Please make note on This!!!!!!Thanks Dylan Ulrich More

new vehicle purchase Wally and Greg were friendly and easy to talk to. The negotiation over price was quick and reasonable. We would highly recommend them to anyone. Wally and Greg were friendly and easy to talk to. The negotiation over price was quick and reasonable. We would highly recommend them to anyone. More

Outstanding Sales Associate; Outstanding dealership staff. Dennis Cardinal is very good - outgoing / helpful / down-to-earth - knows the Kia product line - will go back to Dennis for the future. Greg and Ja Dennis Cardinal is very good - outgoing / helpful / down-to-earth - knows the Kia product line - will go back to Dennis for the future. Greg and Jacob were easy to work with - good knowledge of the product - both helpful. Arron Evans - Service Tech with oil change - outstanding / helpful / took time to explain and show me what he was doing during the oil and filter change. I tipped Arron $5.00 for his helpfulness and I ONLY want Arron for my service tech guy. More

Great Kia The Kia Optima we purchased was greatly priced, 1 pervious owner, great condition and low miles. All of the things we were looking for. Also all of th The Kia Optima we purchased was greatly priced, 1 pervious owner, great condition and low miles. All of the things we were looking for. Also all of the people we interacted with were great to work with. More