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Russ Darrow Kia of Waukesha
Waukesha, WI
1,670 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,670 reviews
December 20, 2025
The only thing bad i would say is I was there long time, but the customer service was excellent. but the customer service was excellent. More
by PIETSCHCLAYTON
Verified Customer
December 20, 2025
By Graphthar's hammer! What a savings! I had a great time and would reccomend them to anyone. Mike was fantastic! What a savings! I had a great time and would reccomend them to anyone. Mike was fantastic! More
by Mike
December 19, 2025
I wish I could give this dealership 10 stars! Our sales lady Melissa and also Mike made the buying process so easy and smooth. They got everything completed online for us. Charlie in finance was Our sales lady Melissa and also Mike made the buying process so easy and smooth. They got everything completed online for us. Charlie in finance was also the most amazing finance person we have ever worked with buying a car, he stayed in constant communication and answered any questions we had. Melissa even went out of her way to personally deliver our new car to us over 2 hours away. I will recommend this dealership to all my friends and family, they gained a life long customer. Thank you to everyone there! More
by Kmccollumm88
December 18, 2025
Xavier was my salesman and he did a fantastic job. Smooth and easy transaction! Xavier was my salesman and he did a fantastic job. Smooth and easy transaction! Will 100% use him for my next vehicle pu Smooth and easy transaction! Xavier was my salesman and he did a fantastic job. Smooth and easy transaction! Will 100% use him for my next vehicle purchase in the near future More
by CWILLIAMS67
December 12, 2025
Very friendly, very professional, very thorough. Love working with them. They always get the job done Love working with them. They always get the job done More
by labcab3
Employees Worked With
December 08, 2025
The remodeling going on at the dealership detracted from the experience. Walking back and forth from one building to another was not the best. the experience. Walking back and forth from one building to another was not the best. More
by TERRY.ANDRUS
December 07, 2025
My salesperson was Julia. She listened to what I wanted and didn't try to push me towards a different car. Julia is very nice and easy to work with. She listened to what I wanted and didn't try to push me towards a different car. Julia is very nice and easy to work with. More
by nrmccarthy12
December 05, 2025
I have only been at this dealership for service on my car. They are very responsive, timely, friendly and respectful. They complete the service in the time frame quoted. car. They are very responsive, timely, friendly and respectful. They complete the service in the time frame quoted. More
by croftmarge
