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Russ Darrow Kia of Waukesha

Waukesha, WI

4.5
1,445 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,445 reviews

May 15, 2021

We had a wonderful experience.We had a problem with our We had a wonderful experience. We had a problem with our vehicle and Wally Thom took care of us. We were very impressed with the service that we rec More

by Dnyboeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Boczkowski
May 09, 2021

Wally was great. He was very helpful and honest. I was able to get in and out quickly and am very pleased with my experience. More

by Nick.wolfe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Great experience! Very clean dealership. Knowledgeable, and friendly staff. The process went quickly and easily. Thank you! We love our new Sorento. Will definitely to others. More

by Kimlynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021

Staff was very friendly, knowledgeable & easy going! They weren’t pushy and truly let us discuss things before making a purchase. Would recommend to all! Love our new Kia!!! 😊 More

by Samantha H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Boczkowski
May 01, 2021

Excellent customer service. Transparent and knowledgeable. They did the reference checks and dealt fairly with us.ccar was in stock. Wally very patient and took the time to explain everything. More

by mgrammel4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Wally and Rececca are outstanding problem solvers and customer savers❣️ Wally & Rebecca are experienced compassionate human beings. Wally is patient & a true gentleman. He cared about meeting my mobitli More

by Scarflady50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Johnson, Rebecca Boczkowski
April 29, 2021

Wally along with the assistance of Wayne was very helpful. They explained everything perfectly and made sure I found something within my price range and to my quality of vehicle. More

by sharee.lee87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Glenn
April 25, 2021

I had a great experience and felt very comfortable in the service department, while waiting for my vehicle was being fixed. I will be back! 😊 More

by fyschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
April 23, 2021

Kenney really was amazing in helping me find a new car at the price I was comfortable with. He made my trade in a breeze. When I need another car I’m definitely going to Kenney He’s simply the best. Thank More

by Camille T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Crump
April 23, 2021

Where do I begin? This has been the very best experience I have had. Kenney was not the typical high pressure salesman that you would expect. He was down to earth, friendly and compassionate! Brandon is a f More

by nance0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenney Crump
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