Russ Darrow Kia of Waukesha

Great service, friendly staff, especially Joshua!Thanks to all the staff who are always very attentive and accommodating! I always recommend your store to friends who are looking for a vehicle. to all the staff who are always very attentive and accommodating! I always recommend your store to friends who are looking for a vehicle. More

Great service today. Everyone made me feel welcomed. My recall was efficient. The complementary oil and maintenance check services were appreciated. Thank you for providing personal and complementary servi recall was efficient. The complementary oil and maintenance check services were appreciated. Thank you for providing personal and complementary services. More

Outstanding service!!! Dennis, Gus and Keegan were such a pleasure to work with! You really won’t find better people to deal with. I will highly recommend them to my famil Dennis, Gus and Keegan were such a pleasure to work with! You really won’t find better people to deal with. I will highly recommend them to my family and friends! They were professional yet made me feel at home! I am so happy with my new car and my experience at Russ Darrow Kia! THANK YOU!! More

Price policy confusion Wally was so helpful in finding exactly the van we were interested in purchasing. He was knowledgeable about the vehicle and provided friendly service Wally was so helpful in finding exactly the van we were interested in purchasing. He was knowledgeable about the vehicle and provided friendly service. The purchasing process with regards to the final price became uncomfortable when the new car manager stepped into the deal. He was new to the dealership, didn't seem to have a working relationship with his sales staff and became rude and confrontational right on the sales floor. Overall we have been happy with the vehicle purchase. More

I am happy with my new car and overall positive experience Gregg Kasper was great to work with. Highly recommend him. Overall the dealership was friendly and worked with me in a positive way. Would do business Gregg Kasper was great to work with. Highly recommend him. Overall the dealership was friendly and worked with me in a positive way. Would do business with again! More

Excellent customer service. My appointment was scheduled for 2:00 and I was taken on time. I asked questions and they were answered perfectly. Great people. for 2:00 and I was taken on time. I asked questions and they were answered perfectly. Great people. More

Very helpful Wally and Gus were extremely helpful in working to make purchasing my first car a smooth process and gave me a great deal! They answered all my questi Wally and Gus were extremely helpful in working to make purchasing my first car a smooth process and gave me a great deal! They answered all my questions and were patient throughout. More

Amazing service Wally and everyone In the dealership made my first time buying a car a smooth and stress-free experience. Thank you for the great attention and servic Wally and everyone In the dealership made my first time buying a car a smooth and stress-free experience. Thank you for the great attention and service. More

Very nice staff. Took care of the recall. Checked my car for regular maintenance. The service advisor was great explained the repair work and cost and kept in touch. for regular maintenance. The service advisor was great explained the repair work and cost and kept in touch. More

A great dealership all around. I've used them multiple times and everytime they provide excellent service. I'll stick with them for all of my car maintenance needs. times and everytime they provide excellent service. I'll stick with them for all of my car maintenance needs. More