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Russ Darrow Waukesha Kia - Service Center
Waukesha, WI
328 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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328 Reviews of Russ Darrow Waukesha Kia - Service Center
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January 23, 2025
Service adviser was helpful and able to adjust to get the tire in. I was surprised service tech didn’t put spare tire on after finding object in side wall tire or even putting air in tire. This was the first tire in. I was surprised service tech didn’t put spare tire on after finding object in side wall tire or even putting air in tire. This was the first appointment. On 2nd appointment after new tire put on . I was surprised to see new tire pressure at 34 and all other tires at 24. Since I just left gas stations to air up damaged tire less than 2 miles away. All other tires were at 30 when I got to dealership. Truly surprised service tech didn’t do a better job each time on making sure all tires were good since weather conditions were minus zero the entire weekend. For tires next time around I will look at other options.live and learn. More
by SPANFORME0527
Verified CustomerEmployees Worked With
Kayleigh Recker
January 21, 2025
This is the Second Kia dealership and if I buy another one, I also intend to buy it from them one, I also intend to buy it from them More
by SUSANLKFF
January 16, 2025
Excellent service! Good service, they work very well and super fast I recommend them 100% with all my acquaintances always Good service, they work very well and super fast I recommend them 100% with all my acquaintances always More
by Eliasvargas1105
January 16, 2025
Very friendly, and willing to help. Always asks if you need a ride or if you are going to wait. They keep you informed on your car. Always asks if you need a ride or if you are going to wait. They keep you informed on your car. More
by JUDYZ26320
January 16, 2025
I received excellent service, as always. An oil change, tire rotation, and recalled part replacement only took an hour and a half to complete. An oil change, tire rotation, and recalled part replacement only took an hour and a half to complete. More
by jkendahl
January 12, 2025
Very nice people. Help me out with all my needs and even save me some money. Nice, clean, waiting room. Help me out with all my needs and even save me some money. Nice, clean, waiting room. More
by FRANKIE_47025
Employees Worked With
May 29, 2024
They got my recall service on a 2014 Sorento scheduled within a week. The service call went very well, professionally done and a clean car to take home. within a week. The service call went very well, professionally done and a clean car to take home. More
by DrNotes
Employees Worked With
June 16, 2023
Kayleigh was GREAT and squeezed me in quickly because my check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. Without it I could not take my car in for service. More
by Ellie
August 07, 2022
Great service. Great customer service. Easy to make an appointment. Less than an hour for total service. Great customer service. Easy to make an appointment. Less than an hour for total service. More
by Terri
Employees Worked With
March 16, 2022
Completed oil change in a timely matter. The person I worded with was very helpful. The person I worded with was very helpful. More
by Vera
Employees Worked With
