Russ Darrow Waukesha Kia - Service Center

Jacob was very straightforward with the work that needed to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been d to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been done well and the car was returned to me clean and on time. I could not be happier and Jacob was great to deal with. For all the horror stories I hear about dealerships, I was skeptical. But I was completely happy and I will be back as needed. Thank you. More

The sales manager and sales personnel were extremely helpful in finding the car that I wanted. They had both the exterior and interior color i was looking for. Plus the sale price was in my price ran helpful in finding the car that I wanted. They had both the exterior and interior color i was looking for. Plus the sale price was in my price range. A great car at a great price. More

I am not happy way right now I have left 4 calls none returned service manager returned service manager More

Extremely happy with the service I received. Waited 2 years with a different dealer to get my trailer hitch and wiring harness and finally gave up and reached out to Russ Darrow. In a week we we Waited 2 years with a different dealer to get my trailer hitch and wiring harness and finally gave up and reached out to Russ Darrow. In a week we were set and I have my new hitch & harness. Great people to work with, stand by their work, and deliver on time. Love it! More

I was so surprised about how quick I was in and out of there. Very happy with the work and the employee had a pleasant attitude. I will be backsoon! there. Very happy with the work and the employee had a pleasant attitude. I will be backsoon! More

Bonnie was wonderful and easy to work with! She was no pressure, fast and helpful. Gil-was very accommodating and helpful. She was no pressure, fast and helpful. Gil-was very accommodating and helpful. More

The oil change and tire rotation took 1 hour as promised! service rep was very polite. service rep was very polite. More

They are always working to help the customers get the best service. They are cheerful and make you feel important. best service. They are cheerful and make you feel important. More

Service department is always professional and helpful. Service schedule has always been on time for schedule service and neets and exceeds Service rines given Service schedule has always been on time for schedule service and neets and exceeds Service rines given More

Jacob recognized the problem and took care of the problem which was the result of oil change performed a couple weeks earlier. He addressed the issue immediately. which was the result of oil change performed a couple weeks earlier. He addressed the issue immediately. More