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Russ Darrow Waukesha Kia - Service Center
Waukesha, WI
325 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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325 Reviews of Russ Darrow Waukesha Kia - Service Center
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May 02, 2025
The woman who helped me set up the appointment and walk through the process was very helpful. I'm sorry I don't remember her name. Shorter with dark hair. Great experience through the process was very helpful. I'm sorry I don't remember her name. Shorter with dark hair. Great experience More
by SLIEBERT1
Verified Customer
May 01, 2025
Friendly & made the process simple Good service I would recommend them I also liked the video sent from the tech showing what they all completed on my car recommend them I also liked the video sent from the tech showing what they all completed on my car More
by CHRIS@AWSWI.COM
Employees Worked With
Kaitlyn Stehr
April 30, 2025
Gregg was very knowledgeable about the vehicle and easy to work with. Great buying experience. to work with. Great buying experience. More
by STEVEP5
April 29, 2025
The staff really knows what is doing. Thank you for the professionality for the kindness Thank you for the professionality for the kindness More
by don.valentini
April 29, 2025
Great place to get service done! Would definitely recommend to visit Russ Darrow Kia in Waukesha! Would definitely recommend to visit Russ Darrow Kia in Waukesha! More
by KAITIE
Employees Worked With
April 28, 2025
SKYLER in the Service Dept has been EXCEPTIONAL to work with..Sshe has listen to my questions and has help me navigate thru all the new technology that my new car has without rushing thru it. with..Sshe has listen to my questions and has help me navigate thru all the new technology that my new car has without rushing thru it. More
by sbeischer0
April 23, 2025
The sales manager and sales personnel were extremely helpful in finding the car that I wanted. They had both the exterior and interior color i was looking for. Plus the sale price was in my price ran helpful in finding the car that I wanted. They had both the exterior and interior color i was looking for. Plus the sale price was in my price range. A great car at a great price. More
by DAVIDHOTTELS
April 23, 2025
I am not happy way right now I have left 4 calls none returned service manager returned service manager More
by hollandjill3
Employees Worked With
April 23, 2025
Jacob was very straightforward with the work that needed to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been d to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been done well and the car was returned to me clean and on time. I could not be happier and Jacob was great to deal with. For all the horror stories I hear about dealerships, I was skeptical. But I was completely happy and I will be back as needed. Thank you. More
by KSEEMANN
April 22, 2025
Extremely happy with the service I received. Waited 2 years with a different dealer to get my trailer hitch and wiring harness and finally gave up and reached out to Russ Darrow. In a week we we Waited 2 years with a different dealer to get my trailer hitch and wiring harness and finally gave up and reached out to Russ Darrow. In a week we were set and I have my new hitch & harness. Great people to work with, stand by their work, and deliver on time. Love it! More
by TROYWILSON007
Employees Worked With
