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Russ Darrow Kia of Waukesha - Service Center

Waukesha, WI

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211 Reviews

211 Reviews of Russ Darrow Kia of Waukesha - Service Center

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September 11, 2021

This is the best dealership ever. They are so kind and transparent. They treat you like family and it is really the only dealership I trust. More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
August 21, 2021

Had my oil changed and staff was great. They made sure that you were comfortable while waiting on your car which it didn't take them long at all..Great place for service on your vehicle. More

by missmjbrown58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

missmjbrown58 responded

Awesome dealership

August 20, 2021

Easy process. Quick turn around. 4th vehicle purchased from Dennis and Kia. Always a good staff and smiles all around. Car was spotless and all gassed up More

by Kyle0313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maxwell
August 11, 2021

Honesty Professionalism and caring attitude. Received video of my inspection. All explained to my satisfaction. More

by Luisdejesus5454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Great customer service, fast service and most of all they got the job done right! More

by Val
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah
July 28, 2021

Jacob took great care of my service needs. Justin was very attentive to my vehicle and got my service completed quickly and efficiently. My shuttle drivers, Tom and Brian, are excellent drivers and very More

by wipreggo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin,Tom,Brian, Rebecca Boczkowski
July 05, 2021

Great and timely service from service advisor, first time received the video review of the 10 points check, very impressive. More

by Bjeffers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Eric is a great service manager. It is the second time Eric is a great service manager. It is the second time that I have dealt with him and he is very good to work with. I brought my car in for a recall More

by Kia Seltos owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson 5 stars
June 17, 2021

Great service, just disappointed in how long it took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. More

by juneruland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
June 09, 2021

Service writer Eric and his team did a nice job. Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and ma More

by Dave S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric. Service Writer
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