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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,443 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,443 reviews
April 02, 2025
I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and respect the customers. More
by ERSCSE
Verified CustomerEmployees Worked With
Other Employees :
Gaétano “Rio” Dacquisto, STEVEN A GARNER
April 02, 2025
I will never ever buy another vehicle from Russ Darrow kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300, kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300,000 at this dealership, and I, raised my voice just a little bit. And, the GEM Matt kullowski, called the police on me and completely humiliated me in front of everyone. I think he needs to be fired.. More
by ALMAPAYNE4966
Employees Worked With
Other Employees :
STEVEN A GARNER
April 02, 2025
Please stop telling customers their cats are bad. It's a failing engine. No codes..no power...price 1326 code two weeks ago. Nice try. I'll be back when the engine completely fails to get a new on It's a failing engine. No codes..no power...price 1326 code two weeks ago. Nice try. I'll be back when the engine completely fails to get a new one. More
by cherylphoto
April 02, 2025
Minna and Dogan were great! They listened to our needs and helped us find the perfect vehicle. They were professional and courteous throughout the whole process. We highly recom They listened to our needs and helped us find the perfect vehicle. They were professional and courteous throughout the whole process. We highly recommend them and the dealership. Thanks for making it so easy! More
by NEITZELS
April 01, 2025
Edward Porter is very attentive to his customers, trying to ensure all needs are addressed. to ensure all needs are addressed. More
by Mjunior882
April 01, 2025
Staff was great! Friendly, knowledgeable, efficient, timely service. Even had snacks! Lyft drivers provided too! Would def refer this company!! Friendly, knowledgeable, efficient, timely service. Even had snacks! Lyft drivers provided too! Would def refer this company!! More
by RODABOC
Employees Worked With
I don't recall.their names, but all were very efficient.
March 31, 2025
The wait wasn’t too bad. Waited a while for the car wash after service was done. Waited a while for the car wash after service was done. More
by Clwilhelm62
March 31, 2025
Jzaban the salesman really listened to me and helped me to find the perfect car! to find the perfect car! More
by NOKTREEFROGS
March 31, 2025
Great and fast oil change experience! Very kind and attentive staff! Afterwards conversation very informative! Very pleasant experience! Very kind and attentive staff! Afterwards conversation very informative! Very pleasant experience! More
by ANNAOJDANA
