Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,423 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,423 reviews
Verified Customer
May 30, 2025
The dealership was nice however even though we had an appointment time and a check in hand, it took 2 to 3 hours to get the deal done. appointment time and a check in hand, it took 2 to 3 hours to get the deal done. More
by ASERAJIAN1
Employees Worked With
May 30, 2025
Fast service, courteous employees, provided a ride to and from the dealership for my service needs. from the dealership for my service needs. More
by DDUARTE.DD26
Employees Worked With
May 30, 2025
Never had to talk with someone who's rude. They're so nice! Love the free tea and coffee while you wait for your service too. They're so nice! Love the free tea and coffee while you wait for your service too. More
by KIMKILPS
Employees Worked With
May 29, 2025
I arrived, checked in my car, waited in the lobby, paid for my vehicle, and drove off. I'm not sure if they washed my car, but whatever. for my vehicle, and drove off. I'm not sure if they washed my car, but whatever. More
by Jovo.potkonjak
May 29, 2025
Always professional and friendly. Get new chairs that don't scrape the tile in the waiting area. Please ?? Get new chairs that don't scrape the tile in the waiting area. Please ?? More
by MTORTHOMSON
May 27, 2025
Very nice and clean. The rep was very knowledgeable and was really willing to help us get the vehicle we wanted. The rep was very knowledgeable and was really willing to help us get the vehicle we wanted. More
by RZUELSDORF
May 25, 2025
Very responsive to customer needs. Made accommodations to provide me with alternative transportation. Polite, communicative, and reliable. Made accommodations to provide me with alternative transportation. Polite, communicative, and reliable. More
by BE.AMAZING
Employees Worked With
May 25, 2025
This our ninth car (7-New, 2-Used) we bought from this dealership. Normally, we work with Mike when buying cars, but he was unavailable. This was our first time meeting Waddy, and after listening to both dealership. Normally, we work with Mike when buying cars, but he was unavailable. This was our first time meeting Waddy, and after listening to both my wife and me, he actually found us the perfect car. From the minute you step on the lot, the entire staff listens and works with you. It was great working with Waddy, Dogan, James, Grayson, and the rest of the amazing staff when making a large financial decision. This is why we keep coming back. More
by Fohrward
May 24, 2025
Service completed promptly. Appreciate text message updates and vehicle video. They didn’t apply coupon correctly but Chris fixed thst Appreciate text message updates and vehicle video. They didn’t apply coupon correctly but Chris fixed thst More
by Kia Hunk
