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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.4
1,653 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,653 reviews

October 22, 2025

It was a pleasure working with Malvin, very upfront and easy to work with! I appreciated the honesty and professionalism. More

by tjdwyer2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malvin Silva-Ables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Wauwatosa. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Kiscellus matt.kiscellus@russdarrow.com

October 22, 2025

Sarena answered all my questions and was extremely professional and polite. She offered me three options for tires without being asked. My appointment was on time and took as long as anticipated. More

by ninemile_rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sarena met your expectations. Thank you for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as a valued customer for many years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

October 22, 2025

Breanna was quick, efficient and very helpful. It was a smooth process without pressure. We felt that it all went smoothly. More

by Jennybehling3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

October 22, 2025

I received excellent care from Ernesto! He was very dedicated to getting me in a car so that is why I went with him. Answered all my questions and are still answering as they come to me. Ve More

by TiffanyJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Parrilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

Tiffany, it's great to hear that Ernesto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

October 21, 2025

Prompt service and they provided a video of them checking over my car, which was helpful. Thanks. More

by kpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

October 20, 2025

Sales Rep Brianna was exceptionally polite and professional. They gave a great price on a beautiful vehicle, the financing was better than market average. Cant’t beat the warranty!! More

by jprechlitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

October 19, 2025

Very professional and helpful. I appreciate her assistance. I was in and out and under an hour More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

October 19, 2025

The staff was super friendly and was very welcoming. Beyond buying a car the employees were very conversational and helpful More

by danny cwinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Wauwatosa are glad to have you as a customer. Matt Kiscellus matt.kiscellus@russdarrow.com

October 17, 2025

Ernesto was the best salesman we have ever worked with. He went the extra mile (literally) to get us the best deal on our new car, driving 330 miles to Indiana to personally see to that we got the exact mo More

by Zack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Freiheit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Parrilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

October 15, 2025

I had an amazing experience working with Joe Towers. He was very patient and knowledgeable walking me through every step of my purchase. I am very pleased with my purchase and highly recommend asking fo More

by Smedwards31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dogan Gregory III
Oct 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

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