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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.6
1,441 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,441 reviews

June 19, 2021

The entire team did a great job working with me. They were patient and professional. They walked me through the car and all it’s features More

by Kevwills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVEN A GARNER, Candice Bell, Mitch Darrow
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Jun 22, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Kev! Thank you for this lovely review. We will be sure to let Mitch, Steve, Candace, and the Team know of your satisfaction. Your time and business is appreciated. It was our pleasure helping you trade in and up ~ Patient and Professional is what we strive for (: Glad to have you as a part of the Team Tosa family!

June 08, 2021

It was a great experience in buying a car from Kia Wauwatosa and my salesmen was Awesome! Of all things in life I hate doing is buying a car he made it worth my time! More

by Jstrasser3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sazare Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Revels, STEVEN A GARNER
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Jun 08, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Ms. Strasser! Thank you for this fantastic review. It is always satisfying when we can turn a car buying experience into a great and worthwhile endeavor :) It was such a pleasure helping you upgrade to your gorgeous new ride. Your time and business is appreciated. So happy to have you as a part of the Tosa Kia family!

June 04, 2021

They were great! No high pressure, they understood what I wanted and worked hard to get me it! Valencia found the car that I wanted within my price range, and Steve made sure I understood all the financing! More

by Tessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVEN A GARNER
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Jun 05, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Tessa! Thank you for this fantastic review. We will be sure to let Valencia and Steve know of your satisfaction. Your experience here was exactly what we aim for with each of our customers and it was a pleasure helping you upgrade. Happy to have you as a part of the Tosa Kia family :)

June 03, 2021

Great customer service... doesn’t hurt that he’s funny as well 5 stars from me!!!!!!!!! Thank you guys so very much definitely appreciate it More

by Myashay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Mitch Darrow
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Jun 03, 2021 -

Myashay responded

Thank you!!!

May 27, 2021

Everything went well for me. They offered the deals and what I needed to do to come up with what I could pay. We talked about extras but if I said no thanks there wasn't any pressure to take it. They worke More

by Mcvolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaétano “Rio” Dacquisto
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May 28, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Richard! Thank you for this fantastic 5-star review. We will be sure to let Valencia and Rio know of your satisfaction. It is always great when we can educate and work together to achieve a common goal without pressure :) Your time and business is appreciated. So happy to have you as a part of the family here at Tosa Kia!

May 22, 2021

Jerome was very helpful and patient with me during my car search. I highly recommend Jerome and Russ Darrow Kia if you are looking to buy a car. More

by Jenbella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Smith
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May 24, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Jenbella! Thank you for this lovely review. Your time and business is appreciated. Car searches can certainly be a bit stressful but we are glad you found the perfect person to get you through the process smoothly. We will be sure to let Jerome know of your satisfaction. Happy to have you as a part of the family here at Tosa Kia :)

May 22, 2021

Great service. Sazare made sure we knew all of our options and was really fun to work with! Thanks for helping us find the perfect car! More

by Kquakkelaar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sazare Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVEN A GARNER
Report | Print
May 24, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello K! Thank you for this great review. It was a pleasure helping you get into your new vehicle and we will be sure to let Sazare and Steve know of your satisfaction. So glad to hear that the process of getting your perfect car was a fun experience. Your business is appreciated. Happy to have you as a part of the Tosa Kia family :)

May 19, 2021

Everyone there was super kind to me.shout out to Josh i thank you so much I really appreciate all you done.love my car. More

by janice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Games
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Revels, Kumasi Allen
Report | Print
May 20, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Janice! Thank you for this lovely review. We will be sure to let Josh, Kumasi, and Lamont know of your satisfaction. We are glad to hear that your experience was great and kind :) Your business is appreciated. Happy to have you as a part of the Tosa Kia family.

May 19, 2021

Please with pure Genuine customer service my sales rep Mitch and And Joshua my financial advisor and I thank them as well as Russ Darrow More

by Devaun.jones91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marino Jones, Kevin Minley, Joshua Revels, Mitch Darrow
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May 22, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Devaun! Thank you for this great review :) We will be sure to let Mitch, Josh, Marino, and Kevin know of your satisfaction. It was such a pleasure helping you get into your new vehicle. Your time and business is appreciated. Happy to have you as a part of the Tosa Kia family!

May 15, 2021

We just bought are first Kia and are loving it so far! Sazare at Russ Darrow Kia made it a very easy and positive experience! More

by Stacey J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sazare Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Berthelette, STEVEN A GARNER
Report | Print
May 18, 2021 -

Russ Darrow Kia of Wauwatosa responded

Hello Stacey! Thank you for this great review. We will be sure to let Sazare, Steve, and Mark know of your satisfaction. It was a pleasure helping you get into your first Kia :) Your time and business is appreciated. Happy to have you as a part of the Tosa Kia family!

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