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Russ Darrow Kia of Wauwatosa - Service Center

Wauwatosa, WI

4.3
369 Reviews
Call Service Center (414) 404-8345

369 Reviews of Russ Darrow Kia of Wauwatosa - Service Center

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April 24, 2025

Caring polite and professional Committed especially with addressing any problems that I have experienced with my vehicle More

by KENNYSAYGO694
Recommend Dealer
Yes
Employees Worked With
Alizabeth Mickelson
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Apr 24, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

April 22, 2025

Our sales rep was baked Brianna and she was excellent. From intake to sale we had a great experience. More

by SAVINES
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarena Hansen
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Apr 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

April 20, 2025

Very good service to satisfaction I Took care of all of my concerns in Mary satisfactory mannerwould recommend them to anybody More

by Greg rich 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ajmal Taujoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

April 17, 2025

My experience here was really good. I came in and I was helped immediately and my car was also ready within an hour More

by Montral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

April 16, 2025

Very nice and easy to work with. Great service. Always happy to be helped there More

by makenziecruse15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

April 16, 2025

I only go to this dealership for my cats needs because everyone is respectful nice and knowledgeable More

by a7xkyle13
Recommend Dealer
Yes
Employees Worked With
Sarena Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarena Hansen
Report | Print
Apr 16, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

April 15, 2025

I'm customer for many years because Michael Duda as a sales person and the service department are excellent. In general never have or had any problems, only solutions and great service. Thank you More

by TUMADREHAYDEE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

April 14, 2025

the dealership has been really been helpful with my issue with my engine and doing all that they can More

by DANIELLEGRAVES66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

April 13, 2025

Great in and out visit. Not sure if the reset worked but I'm hopeful Great visit More

by LALONMOORE
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Sawyer
Report | Print
Apr 13, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

April 13, 2025

The oil change appointment was quick and easy to set up with the team at Kia More

by MARSHALLRUSHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

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