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Russ Darrow Mazda of Madison
Madison, WI
514 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 514 reviews
May 06, 2025
Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of the Service riders and the service department sent the video so we knew exactly what was going on showed all of the necessary filters that needed to be replaced and a price quoted before any work was done as well as the work being done efficiently and on time and got my wife out of there as quickly as possible excellent job thank you very much More
by Carlita M Green
Verified Customer
May 06, 2025
Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience. knowlegeable answered all my questions. Good experience. More
by GMARIE2202
May 05, 2025
Cung King did a great job getting the car and deal we wanted. I highly recommend him. wanted. I highly recommend him. More
by MIKEWRITE
May 01, 2025
Prompt service. Informative and clear, concise explanation f what was completed during the process. Thanks Informative and clear, concise explanation f what was completed during the process. Thanks More
by HERWIGOKEE
April 30, 2025
Interactions were courteous and helpful from the time I picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much appreciated the video explanations of the work that was completed As people are often looking for growth areas, I will share this. It would’ve been helpful if the video explanation was just a tad bit slower. Thank you so much for the loaner and the job well done. My CX five feels more responsive, and I feel confident in knowing that it runs well. More
by AARON_RANDY
Employees Worked With
April 30, 2025
Great service! Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. More
by jrpulda
Employees Worked With
April 30, 2025
Service as Russ Darrow Mazda is always smooth, prompt, and friendly. I’m also happy with the ease of scheduling online. and friendly. I’m also happy with the ease of scheduling online. More
by SUZANNE.SORIANO
April 29, 2025
Kyle was awesome as usual. This is our 5th car we purchased with Kyle helping us. He is very patient and very thorough explaining things. This is our 5th car we purchased with Kyle helping us. He is very patient and very thorough explaining things. More
by 1179JCKREBS
April 29, 2025
Friendly and helpful, easy to talk too, seemed like she really cared about what she was doing really cared about what she was doing More
by CQ720G
April 28, 2025
Having not purchased another vehicle for 15 years, very helpful and business like in assisting with the process. Much appreciated. helpful and business like in assisting with the process. Much appreciated. More
by EDWCORCORAN
