Russ Darrow Metro Mazda
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Young man who took my information was friendly and knowledgeable about my car and guided me to the proper maintenance required. Video showing my car and the current condition was very good. The tech f knowledgeable about my car and guided me to the proper maintenance required. Video showing my car and the current condition was very good. The tech filming pointed to various items and let me know that things were ok on my car, I liked this. Checking out was quick, this was appreciated. I will keep coming back for all my maintenance requirements. More
Noah Matson handled all of my paperwork when I purchased my Mazda CX-5. He was friendly, professional, and very easy to work with. I got a great deal on the Advance 5 Protection, which was a great purchase my Mazda CX-5. He was friendly, professional, and very easy to work with. I got a great deal on the Advance 5 Protection, which was a great purchase and gives me peace of mind when it comes to unexpected road hazards. Noah also walked me through other warranty options available for my vehicle and provided helpful information so I could make an informed decision. I really appreciated that he was knowledgeable without being pushy or pressuring me into anything. He made the whole process comfortable and easy. Noah was great to work with, and I would definitely recommend him! More
Great service. Bruce was very attentive and communicative. They even fixed the back tail reflector, which was not something that I thought they would be able to do. Bruce was very attentive and communicative. They even fixed the back tail reflector, which was not something that I thought they would be able to do. More
We walked in and were greeted warmly. Tim was candid with us and worked on getting us a fair price on our vehicle. He helped us see the vehicle for ourselves, and explained the specificat Tim was candid with us and worked on getting us a fair price on our vehicle. He helped us see the vehicle for ourselves, and explained the specifications well. Overall, good experience as far as dealerships go, thanks to Tim. More
Always professional and respectful. Great advisors and technicians. Appreciate the quick availability and fair competitive pricing. Great advisors and technicians. Appreciate the quick availability and fair competitive pricing. More
Not happy. Took way too long to get a response. Dropped the car off at 9, never heard anything until I inquired around 130 when I was told you were just startin Took way too long to get a response. Dropped the car off at 9, never heard anything until I inquired around 130 when I was told you were just starting to look at it. Pathetic service...worse is that I now have to wait for a part. I wasted half a day with no car for no reason. And still no ETA More
If at all possible go anywhere else. My car was in the shop for multiple months with little to no communication. Years ago I had to lemon out a car and this experience was much much wo My car was in the shop for multiple months with little to no communication. Years ago I had to lemon out a car and this experience was much much worse then that. After initially damaging my vehicle, then misdiagnosing, then repairing and stopping work but not informing me. I found out over a month later the my engine was ceased. They won't return your phone calls or keep you informed on what is going on and at the end of the day it will cost you a lot and it will seem pretty shady. More
Excellent service and courteous Oil change was done in timely manner Movie of undercarriage is nice to have timely manner Movie of undercarriage is nice to have More
They always do a great job. Pricing is fair the staff is great! I’ll keep going back. Pricing is fair the staff is great! I’ll keep going back. More


