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Russ Darrow Metro Mazda

Milwaukee, WI

4.4
914 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 914 reviews

March 17, 2025

Janae Anthony & Gwen HELPED ME tremendously! ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in More

by KEYANNACLAY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
Mar 18, 2025 -

Russ Darrow Metro Mazda responded

It's great to hear that Janea, Gwen, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your Mazda truck! Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

March 15, 2025

Janea was amazing to work with her and Musa did an awesome job they were very knowledgeable and walked me through every step of the process I’m happy to have worked with them both and I very highly re More

by SHANIKAP25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Russ Darrow Metro Mazda responded

Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that Janea and the team were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

Nice place with good customer service, Alejandro was amazing, really grateful for everything. Thank you More

by Mr. Archbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Russ Darrow Metro Mazda responded

Mr. Archbold, Thank you for your business and this review. We're happy to hear Alejandro and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

Easy to schedule services, courteous staff and typically efficient length of time between arrival and completion! More

by PFSMITH137
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Mar 14, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with Bruce, and our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

Great service! Thank you for your service and attention it was a fast and painless experience More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Russ Darrow Metro Mazda responded

Cheryl, Thank you for taking the time to share your thoughts on working with Nick and our service team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

I always have a great experience at Russ Darrow Mazda. Kirsten is fantastic, and I will continue to come back. More

by ADAM.LANDON.CASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Russ Darrow Metro Mazda responded

Thank you, Adam, for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

It's a great day waiting on them to service ur car and great customer service but my quote on my tires 🙃 is just a bit much 👌 More

by mortnorb
Recommend Dealer
Yes
Employees Worked With
Very nice
Mar 16, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your review. Please don't hesitate to reach out if we can be of any further assistance. We appreciate your business and hope to see you again! Jalen Moore jalen.moore@russdarrow.com

March 14, 2025

Bruce made sure I had the tires I needed before I came in. I appreciated him going the extra mile. More

by JONATHAN.S.ELLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience, Jonathan! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

Always friendly and efficient service from everyone. Great service is why I keep coming back! More

by NICOLEGREGORIUS
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Mar 11, 2025 -

Russ Darrow Metro Mazda responded

Thanks, Nicole, for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

Bruce was great and so was the parts person who replaced the battery in my key fab and the person who took my payment. I had an oil change. I received the form with all the boxes checked. I checked and t More

by kellmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

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