Russ Darrow Metro Mazda - Service Center

They were professional and took care of my car’s issues right there. I would recommend them to others. right there. I would recommend them to others. More

The cashier didn't know what she was doing. She was also pretty rude to me. Hire better! She was also pretty rude to me. Hire better! More

Everyone was friendly. Tim was very helpful and answered most of our questions. When he didn't know the answer he found someone who did. Buying a car is not one of my favor Tim was very helpful and answered most of our questions. When he didn't know the answer he found someone who did. Buying a car is not one of my favorite things to do. But the team at Russ Darrow made it realativly painless.. More

The number one and only reason I keep my Mazda is Bruce Carrick. He is the best person I have come across! He follows up on the service that is and had been performed on the vehicle! As long as Bruce Ca Carrick. He is the best person I have come across! He follows up on the service that is and had been performed on the vehicle! As long as Bruce Carrick is still at Mazda, that's how long I will keep my Mazda! More

The service & gratitude I received (especially from Nick) was worth while. I was greeted very warmly, well updated, & all my concerns & questions were answered. I also was able to get in & out faster than was worth while. I was greeted very warmly, well updated, & all my concerns & questions were answered. I also was able to get in & out faster than anticipated. I appreciate the service & efforts from Nick & his colleagues as well. More

The number one and only reason I keep my Mazda is Bruce Carrick. He is the best person I have come across! He follows up on the service that is and had been performed on the vehicle! Carrick. He is the best person I have come across! He follows up on the service that is and had been performed on the vehicle! More

I found theBruce to be very professional and felt I was not being talked down to as a woman … however when I paid she was very abrupt, and very unfriendly… just flat answers ,not trying to be thankful for not being talked down to as a woman … however when I paid she was very abrupt, and very unfriendly… just flat answers ,not trying to be thankful for my business… definitely could do better at that window! Annoyed to get an email that I have a recall one day after I’ve been there … what’s up with that ?? And when I asked her where was my car…. usually right out front … it wasn’t and service was gone … iI walked around trying to beep it 🤨 More

I truly appreciate Kirsten’s kindness and the effort she put into making my car’s recall replacement process on both drop-off and pick-up so smooth and stress-free. She is doing an outstanding job. Thank yo put into making my car’s recall replacement process on both drop-off and pick-up so smooth and stress-free. She is doing an outstanding job. Thank you More

Bruce and his team always do a great job. The guy on what is needed and also don’t oversell on things I don’t. The guy on what is needed and also don’t oversell on things I don’t. More