Russ Darrow Metro Mazda - Service Center

Went in for an oil change. When I picked up the car, the glove compartment was laying face down on the dirty passenger floor mat. They obviously took it out to check the air When I picked up the car, the glove compartment was laying face down on the dirty passenger floor mat. They obviously took it out to check the air filter. Also, there were oily (motor oil) fingerprints all over the inner door handle, door window edge, steering wheel, and both seats! Terrible! More

Great service quick and great service people friendly staff always very efficient and looking for any problems with vehicle staff always very efficient and looking for any problems with vehicle More

My CX5 and MX5 are in superior condition thanks to ALL STAFF at Russ Darrow Mazda of Milwaukee. Everyone knows me by my name and are more than polite when I take my cars in for regular maintenance servi STAFF at Russ Darrow Mazda of Milwaukee. Everyone knows me by my name and are more than polite when I take my cars in for regular maintenance service. All Staff Members greet me with much pleasure. Staff Members are sincere and treat me with GENUINE KINDNESS. My family has owned seven Mazda’s, different models of the CX Series, since the past ten years. We’ve passed our cars down to our children and they are still in perfect driving condition. I’ll continue to be a Russ Darrow Mazda of Milwaukee client, they truly make me feel comfortable and pleased to see me return. ZOOM, ZOOM, ZOOM to experience the EXCELLENCE! Argentina More

The service department did a great job. They were very friendly, helpful and professional. They got me in and out very quickly and I would recommend to all. They were very friendly, helpful and professional. They got me in and out very quickly and I would recommend to all. More

I worked with Rebecca and she is a very nice young lady. A real keeper. The only thing I didn’t like was the surcharge for using my credit card. Would have been nice if I was reminded about that when I made A real keeper. The only thing I didn’t like was the surcharge for using my credit card. Would have been nice if I was reminded about that when I made my appointment. More

Very courteous and helpful. Kept me up-to-date on what was going on what needed to be done. Got my emissions test for me which was very courteous. Save me from the cold. Thank you for all your good servic was going on what needed to be done. Got my emissions test for me which was very courteous. Save me from the cold. Thank you for all your good service More

Always professional & courteous to customers & through with their information. Very quick with oil changes & accommodation with their information. Very quick with oil changes & accommodation More

Great service! Friendly staff. They squeezed me in for an emergency and did a great job! emergency and did a great job! More

Service department was very helpful in explaining my computer settings. Oil change took a little longer than planned because of staff shortage. computer settings. Oil change took a little longer than planned because of staff shortage. More

Very good service, the GM Dean is very helpful and service manager also did her best to help me but the only issue I had was the credit card 3.5% extra charge for using it??!! I never had any dealers service manager also did her best to help me but the only issue I had was the credit card 3.5% extra charge for using it??!! I never had any dealership ask fir extra money for a service that they have to provide as a means of service to client. Anyway I really think this has to be more transparent so we as clients don’t get surprised and disappointed at the end but other than this every one in that dealership is great to work with. Thanks Tony Dehbod 414-8033567 More