Russ Darrow Metro Mazda - Service Center

The revive desk I extremely customer friendly. the snacks could be improved & lowered to make access for short people easier the snacks could be improved & lowered to make access for short people easier More

Went in for warranty work. The product was take care of with no problems. Thanks The product was take care of with no problems. Thanks More

Everyobe was helpful and understanding of my needs and financial situation. Will be coming back in the future. financial situation. Will be coming back in the future. More

From the very first minute we walked in Quintin was very friendly explained the whole process and kept us updated. friendly explained the whole process and kept us updated. More

They have improved from my first did business with them. I like the service department better than the finance. I like the Lyft ride home. Very nice touch! I like the service department better than the finance. I like the Lyft ride home. Very nice touch! More

I brought to Bruce’s attention an issue with my steering wheel. He assured me he was ordering a new one and would take a week to get it in. After 2 weeks and no correspondence from Russ Darrow, I called f wheel. He assured me he was ordering a new one and would take a week to get it in. After 2 weeks and no correspondence from Russ Darrow, I called for an update. I was told that the order was never placed, but that it would be taken care of immediately. That was a month ago and still no update. My next car will NOT be a Mazda ! More

I hope they go out of business. Completely disorganized. No clue what was going on. They drew out the process all day because of their disorganization. Completely disorganized. No clue what was going on. They drew out the process all day because of their disorganization. More

Outstanding service. Bruce made sure I had confidence that they would find a solution to my problem. Completed work to my satisfaction. A Happy customer Bruce made sure I had confidence that they would find a solution to my problem. Completed work to my satisfaction. A Happy customer More

Sales & finance was great. The only issue I came across was when everything was said and done, it took almost an hour for the car to be pulled around so I could leave. The only issue I came across was when everything was said and done, it took almost an hour for the car to be pulled around so I could leave. More

I always return for service at Russ Darrow Mazda. I was in and out for an oil change in a half hour!! Plus they have good junk food in the waiting area. I was in and out for an oil change in a half hour!! Plus they have good junk food in the waiting area. More