Russ Darrow Metro Mazda - Service Center
Milwaukee, WI
327 Reviews of Russ Darrow Metro Mazda - Service Center
There is no other place I would go to get work done. They are the best! They are the best! More
Wait time is never longer than estimated. Love the snacks and coffee. BRUCE is always fantastic. Love the snacks and coffee. BRUCE is always fantastic. More
Kirsten got me in for repairs within four days. She kept me updated during the repairs and worked with warranty company to cover costs. She kept me updated during the repairs and worked with warranty company to cover costs. More
Got me in out with great service. Love the video of the work being done on the car. Love the video of the work being done on the car. More
Nick Mudd did not call back when he said he would- on multiple occasions- my vehicle was there for 2 weeks this time. I have owned the vehicle for 6 months and have had 2 check engine issues. I am very multiple occasions- my vehicle was there for 2 weeks this time. I have owned the vehicle for 6 months and have had 2 check engine issues. I am very disappointed in the service I have received. I would not recommend them. More
Dealer had my car for 2 weeks and couldn't diagnose it, then handed me a bill for 400dollars. Garbage. then handed me a bill for 400dollars. Garbage. More
Great service department. Personable staff and knowledgeable technicians! Very thorough when checking my vehicle. Great communication! Personable staff and knowledgeable technicians! Very thorough when checking my vehicle. Great communication! More
Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! amazing, wish I could say the same about sales - lost my keys trick! More
took over an hour for an oil change and tire rotation. Most likely overbooked service that day however the time taken without communication was not the best. Most likely overbooked service that day however the time taken without communication was not the best. More
No attention to detail. I was told my car was done for almost 30 minutes before they got me from waiting lounge. Also very bad car wash and car smelled of cigarettes. Not ex I was told my car was done for almost 30 minutes before they got me from waiting lounge. Also very bad car wash and car smelled of cigarettes. Not excited to go back here. More