Russ Darrow Metro Mazda - Service Center

They totally bait and switched me on a price for a key fab replacement. I spent $140 to have my car towed there and they quoted me over $600 more for the same part versus over the phone. Shadey dealings i fab replacement. I spent $140 to have my car towed there and they quoted me over $600 more for the same part versus over the phone. Shadey dealings in my opinion. Won’t return. My rep was great, but dealer was not. More

Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the s service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the staff. I am appreciative of their service and friendliness. More

Their service was excellent, clean facilities, very polite individuals and quick. I would recommend the dealership. polite individuals and quick. I would recommend the dealership. More

Quality and timely service Comfortable waiting area Communication was timely Staff were friendly yay yay Communication was timely Staff were friendly yay yay More

Bruce did an exceptional job taking care of me and my Mazda CX 90. I had recalls, an oil change and also needed a loaner car. He was very efficient and pleasant to deal with. I will be back. Mazda CX 90. I had recalls, an oil change and also needed a loaner car. He was very efficient and pleasant to deal with. I will be back. More

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, th assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, this location is definitely a 10 out of 10. More

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. also did a bunch of test drives to make sure the problems were actually solved. More

All was good. They did what they said. Oil was changed quickly. Car wash was completed. They did what they said. Oil was changed quickly. Car wash was completed. More

Kirsten was fabulous and between her and Dylan (who I assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 thi assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 this trip! Will be in contact with Kirsten to schedule the recommended update of shocks in the next month or so. Always a great experience with the RD Mazda customer service team - give them all a raise! More

Went in for an oil change and tire rotation. There was quick service and friendly staff There was quick service and friendly staff More