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Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.5
536 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 536 reviews

February 12, 2023

I thought all the people there were very helpful and grateful they really do a great job More

by t.wolfgram13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin G Garrison, Brandon Sagan, Josh Freiheit, Matt Kiscellus
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February 03, 2023

Rob was great. Best experience I’ve had ever with buying a car. I would definitely recommend him and this dealership to my friends and family. He was great, even wi More

by Nathannjurena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 02, 2023

I was interested in a used Accord for sale, and made an appointment for a test drive. When I arrived, Rigo informed me that it was a wholesale car and that it needed $1300 in repairs. If this info had been More

by naterpack
Recommend Dealer
No
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minna Spivey
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July 05, 2022

Both Malvin and Eric were very helpful in helping me find a good vehicle and made the process very enjoyable! More

by Mike Parkinson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malvin Ables
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Jul 05, 2022 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

May 11, 2022

I purchased a 2012 Chevy Cruise and didn't do a warranty package. I got home I can't open the middle console and the key fob was damaged and the CD player doesn't work. Can I get these fixed by your dealers More

by Texastony13
Recommend Dealer
No
Employees Worked With
Rigo Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2022 -

Russ Darrow Mitsubishi responded

Thank you for bringing this issue to our attention. We are sad to hear you are having an issue with your vehicle. A member of our management team will be in contact so we can discuss these issues and come to a beneficial solution. We hope we are able to resolve this.

May 22, 2022 -

Texastony13 responded

Sorry I did not call you back. I had medical issues. I would like to bring the car in Saturday 27th if possible to resolve the 3 issues I mentioned in my review. Anthony Adam

May 23, 2022 -

Russ Darrow Mitsubishi responded

Hopefully everything is well with your health now. If you would like to bring the car in that is fine, we're on a skeleton crew on Saturday, I can have Marvin call you to schedule a time based on current availability and your schedule. Thanks

March 26, 2022

Helpful, friendly. Worked with them for my last 3 cars, and the experience just keeps getting better. More

by hubbardjon39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson, Brandon Sagan, Josh Freiheit
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Mar 28, 2022 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

March 24, 2022

a personalized and quality attention I thank Rigoberto for his kindness also the approval for the credit was super fast More

by fernando77718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with us at Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

March 19, 2022

Very friendly and helpful from sales to care service. They went above and beyond to get the car that I want as well as the car service they will keep you updated and informed. More

by Giovani.quiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin G Garrison, Brandon Sagan, Josh Freiheit
Report | Print
Mar 19, 2022 -

Russ Darrow Mitsubishi responded

Thank you so much for your review. We at Russ Darrow Mitsubishi always strive to make all customers and friends comfortable when they work with us. We always put you first! Thank You for your business and we hope you enjoy your new car. See you again soon.

March 04, 2022

Great service. Very professional. Thanks to Braden and Robert and Josh. Would highly recommend to everyone More

by Tombphillips45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Sagan, Josh Freiheit
Report | Print
Mar 05, 2022 -

Russ Darrow Mitsubishi responded

Thanks Tom for the review we appreciate your business. Hope you enjoy your new car. See you soon!!!

February 19, 2022

My recent visit with the Russ Darrow service department is one of the best I have ever experienced. Marvin, the service advisor, followed through promptly on all of my questions and concerns and offered gr More

by corrinemikula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison, Nicholas Cunningham
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Feb 21, 2022 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

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