Russ Darrow Mitsubishi

Professional, personable salesmen. Efficient, Exceded our expectations. Put us in a Mitsibishi excellent gas mileage. Knowledgeable! Dealt with us in a timely manner! Very pleased expectations. Put us in a Mitsibishi excellent gas mileage. Knowledgeable! Dealt with us in a timely manner! Very pleased More

Shocked and amazed! I was in a car accident and my car was totaled due to a car smashing into to me. I needed a car right away and I couldn’t wait for everything to be se I was in a car accident and my car was totaled due to a car smashing into to me. I needed a car right away and I couldn’t wait for everything to be settled, so I found a used car I could afford right away. I walked into Russ Darrow looking to buy a 2007 Suzuki . I sat down with Rigo and he was very honest about the car I wanted to buy. He explained some of the work I might have to put into the car. He asked if I thought about buying a newer car. I explained my credit issues and how I had a lots of medical bills on my credit, so There was no way I would qualify for something new. He assured me he could help me and he could get me into a better and more reliable car. I was afraid of being turned down and walking out without a vehicle. Rigo worked hard on finding and figuring out the best options for me. As I sat there full of Anxiety waiting, Rigo keep reassuring me. Once he told me I was approved for a car I still was in disbelief! Rigo found the perfect car for me to test drive. I walked out the door and there was a 2019 brand new car waiting for me!!!!!!! I couldn’t believe it, I was totally expecting something around 2010. I drove the car and I loved it!!!! Once I received my keys to my brand new car, I was excited I had to give him a hug!! When I tell you guys how I honestly didn’t think it was possible with my credit, they will help you! Rigo is amazing, I have a brand new car with affordable payments! More

Horrible Turns out the car the sold me which they told me they fixed the trunk before I left the lot they welded together and painted over without telling me a Turns out the car the sold me which they told me they fixed the trunk before I left the lot they welded together and painted over without telling me about the damage. I’ve lost thousands of dollars trying to get it fixed. Would never ever recommend this dealership. They screwed me over big time. They are not willing to fix it or reimburse me. Beyond horrified with morals of this dealership More

From hopeless to brand new car!!! This was my fifth Dealership to go to when attempting to purchase a car. Being a young individual with minimal credit history made the car buying expe This was my fifth Dealership to go to when attempting to purchase a car. Being a young individual with minimal credit history made the car buying experience difficult. So when I entered Russ Darrow, I had already felt defeated and hopeless. Originally i went in with the intention to leave with a cheap and used car, maybe within a couple hours, but then Rigo Sanchez met with me and my mother and by some magic or miracle, helped me purchase a 2019 Mitsubishi Outlander! These guys worked their butts off and were so helpful that I almost wanted to cry. I am still in disbelief that this is my car. I kept waiting for the bad news to happen, that something went off track, but instead they kept bringing better deals. Ten Stars Rigo and Team! More

Excellent experience Nick was amazing with overall car buying experience. Dealt with the process patiently and made sure everything is covered in terms of getting the buyi Nick was amazing with overall car buying experience. Dealt with the process patiently and made sure everything is covered in terms of getting the buying completed. More

Helpful and honest! Coming here was SO worth it! Everyone was so kind, helpful, and honest! Every question and concern I had was answered with confidence and accuracy. I' Coming here was SO worth it! Everyone was so kind, helpful, and honest! Every question and concern I had was answered with confidence and accuracy. I'm so happy I stopped in, I left with more than I could have imagined! More

My wife and I were amazed at the awesome level of customer service by John, Brandon & Aaron. I would highly recommend them to friends/family. customer service by John, Brandon & Aaron. I would highly recommend them to friends/family. More

Very great customer service The person who helped us choose a car was really nice and dealt with us in a very professional manner. She had our best interest at heart. The person who helped us choose a car was really nice and dealt with us in a very professional manner. She had our best interest at heart. More

Never Use Again I had a question/concern regarding my vehicle's service and was met by a response from Bob Sterling, not only with a lack of care, desire or willingne I had a question/concern regarding my vehicle's service and was met by a response from Bob Sterling, not only with a lack of care, desire or willingness to address it prior to coming to a conclusion, but I was yelled at, insulted and in so many words told my concern had no merit. His response was unacceptable, unprofessional and of low standard. Because of him I canceled my repair and went to a different dealer. On the flip side, Marvin Garrison was a pleasure to work with. I felt he had a genuine concern for my experience. He kept me informed and did everything in his ability to help. He was very professional, understanding, respectful and should be considered a valued asset to the dealer. More