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Russ Darrow Mitsubishi

Waukesha, WI

4.6
569 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 569 reviews

September 21, 2019

First time new car buyer This place got my daughter into a brand new vehicle with only a couple hundred down and very affordable monthly rates with a 10 year 100,000 Mile bump More

by Nelly's Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Polster, Aaron Henderson, Lianaiz Diaz
September 05, 2019

Repair paint bubble on 2014 Mirage. Thanks to Bill Hoff for granting the repair. Once OKed, Justin Rupp did what he said would be done. The car was repaired in the scheduled time. Whe More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rupp, Tara
September 02, 2019

Good service Good as per usual; very friendly staff and reasonable pricing. No real downsides, and scheduling was easy to set up for a convenient time for me. More

by Bdjxbehb76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
August 31, 2019

Very awesome experience. Lianaiz, Jason, and Brandon were all friendly and very helpful with the questions my wife and I had and it was a great experience all around. Thank yo More

by Philisawesome262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Polster, Brandon Sagan, Lianaiz Diaz
August 29, 2019

Issue resolution. Came into the service center with 2 issues. The first was a possible problem with the battery that wasn't even 3 years old. They tested the battery More

by jamesevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Janke, Marvin G Garrison
August 27, 2019

Average I didn't expect to have as many problems as I did seeing as they are one of the top dealers. Maybe it's because I bought a used car, but I would not r More

by Sum Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Polster, Jonathan Renner
Sep 07, 2019 -

Russ Darrow Mitsubishi responded

We would like to apologize for your experience not being what you had hoped for. We do value your business and appreciate your feedback. We will be sure to use your response as a training opportunity with your sales associate Jon. As for your vehicles condition we would like to invite you back for a no cost detail to properly clean the vehicle to your satisfaction. Please be assured that your vehicle was fully inspected by a certified mechanic prior to you taking delivery. Feel free to contact a member of our management team to further discuss this matter and to schedule a convenient time for us to detail your vehicle.

August 21, 2019

Great service. Very fast and convenient. Extremely polite and accommodating. They did an amazing job. They got me in with my inconvenient schedule very eas More

by Myers_heidi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa , Marvin G Garrison
August 13, 2019

Wonderful service , very happy with my experience and purchase! Everyone was very friendly and helpful, and helped to make sure I got a vehicle that was right for me. More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
August 08, 2019

Z was amazing! We are very pleased with our purchase! Z was so helpful! She was fun and made this a great experience! The whole sales team was amazing from start to finish! We are very happy and pleased w More

by Terrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lianaiz Diaz
August 04, 2019

Good job My experience at Russ Darrow was good and it is a very friendly place, the staff members were great. Also there is bilingual people which is awesome More

by Vel1890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lianaiz Diaz
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