Russ Darrow Mitsubishi

High payments for an average vehicle Friendly staff helped me in a sticky situation and got me in a car the day of totaling my previous vehicle. Price point high for an average car. Friendly staff helped me in a sticky situation and got me in a car the day of totaling my previous vehicle. Price point high for an average car. More

Fixed small hood dent with a little rust I had checked with other paint shop’s (like Goff’s) and was given a price $150 higher from them! I was very satisfied with Russ Darrow’s work!! A bi I had checked with other paint shop’s (like Goff’s) and was given a price $150 higher from them! I was very satisfied with Russ Darrow’s work!! A big thank you to Andreas Kolander for all his great customer service :) More

Excellent Service Great quality work! It is really refreshing to meet a service department who delivers great customer service as well as vehicle service. Manager Bob Great quality work! It is really refreshing to meet a service department who delivers great customer service as well as vehicle service. Manager Bob Sterling always helps us with any questions or concerns we may have. More

Great customer service. Annette Ortiz was very helpful in finding a car for daughter. She listened to my daughters wants in a car and found one ti her liking. Annette Ortiz was very helpful in finding a car for daughter. She listened to my daughters wants in a car and found one ti her liking. More

Awesome service Dept! Fantastic fast work in your service Dept! Excellent customer service care and always friendly and helpful! Thank you Mike & Marvin in service Dept you Fantastic fast work in your service Dept! Excellent customer service care and always friendly and helpful! Thank you Mike & Marvin in service Dept you guy's are awesome!! More

Outstanding experience 25 words is not enough to write about this employee of the owner. If you need someone to over see your dealerships in customer service Sean is your gu 25 words is not enough to write about this employee of the owner. If you need someone to over see your dealerships in customer service Sean is your guy. Had a so so experience at dealership in Waukesha on bluemound road. Salesman Bill took me over to dealership on Hyw 164 and what a world of difference. By the time I got there and walk in the building Sean came up to me and shook my hand and ask me what do I have to do to get this deal done. We meant in the middle and the deal was done in 2 minutes. Not like the other dealership where I felt my business wasn't appreciated. Sean is a outstanding individual and if you read this Mr. Owner you have a gem of a employee working for you. He wanted the sale and he wanted a new customer and he got one. I will let all my friends know just how great Sean and his staff treated my wife and me. I am the owner of Suburpia Subs and we pride ourselves in great customer service also. Sean is a leader in that dealership and it shows by the respect he has for his employees and it shows how they respect him. It didn't take me long at all to now that I came to the write place. When a customer feels they got a great deal and the manager made you some money what more could you ask for. I am sorry for going on and on but it was one of my best experiences ever and Sean made my wife a very happy lady. She wanted that car and all I can say is that Sean made it happen for her. Thank you for taking the time to read this. Sean is not a 5 star Sean is a perfect 10. Thank you Owner of Suburpia Subs More

Confidence in the service The service team is friendly and they do a thorough job. I have compkete confidence in the quality of the work. They provide good suggestions and don The service team is friendly and they do a thorough job. I have compkete confidence in the quality of the work. They provide good suggestions and don't just try to sell parts. More

Friendly, knowledgeable, helpful, open, comfortable Jesse, Rob, and Nic made my car buying experience a dream. From the moment my fiance walked in until we drove away in my "New to Me" 2015 Mitsubishi O Jesse, Rob, and Nic made my car buying experience a dream. From the moment my fiance walked in until we drove away in my "New to Me" 2015 Mitsubishi Outlander Sport, we were treated with respect. Any questions we had about the models we were looking at were answered. We were able to compare, and then decide what we wanted, not only for my car but also for payment and our choice of an issue extended warranty, There was no pressure . We will be back, not just fo service my vehicle, but to purchase one.! More

Model experiance In the twenty years of buying cars, the Russ Darrow team far exceeded my expectations. All car buying experiances should be like this one. Superior. In the twenty years of buying cars, the Russ Darrow team far exceeded my expectations. All car buying experiances should be like this one. Superior. More

You guys did an awesome job with finding me a car I really appreciate you guys for helping me find a car. I went looking around to plenty places and had no hope then I came to you guys and got a car a I really appreciate you guys for helping me find a car. I went looking around to plenty places and had no hope then I came to you guys and got a car as soon as possible . More