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Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.6
776 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 776 reviews

May 17, 2026

It was very easy to set up the oil change appointment, called on Thursday 5/14/26 to come in on Friday 5/15/26. David was very informative on what services he would recommend based on the current mileage More

by scottjensen2011
Recommend Dealer
Yes
Employees Worked With
DAVID ZSENAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID ZSENAK
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May 17, 2026 -

Russ Darrow Mitsubishi responded

So glad scheduling your oil change was effortless. David is committed to explaining maintenance recommendations for your Mitsubishi Outlander and flagging the rear right shock warranty timeline. Thank you for sharing your feedback, and we look forward to supporting your vehicle’s care. Rob Karas rob.karas@russdarrow.com

May 16, 2026

Reasonable time frame for what I had to get done. The few people I encountered were really nice and helpful. Thanks again More

by Justice bowers
Recommend Dealer
Yes
Employees Worked With
Grant Oliveira, Grant Oliveira
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May 16, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your review. We’re pleased service on your Mitsubishi was completed within a reasonable time and that Grant and our team were helpful. Feel free to reach out if you need anything else. Rob Karas rob.karas@russdarrow.com

May 12, 2026

Joakim is always very friendly and helpful. He always clearly explains everything. Service at Russ Darrow Mitsubishi is always great. More

by thinlizzy125
Recommend Dealer
Yes
Employees Worked With
Joakim
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May 13, 2026 -

Russ Darrow Mitsubishi responded

Your five-star rating means a lot to us. We’re glad our team made everything easy to understand and helpful. It was our pleasure to service your Chevrolet Equinox and we look forward to your next visit. Rob Karas rob.karas@russdarrow.com

May 08, 2026

Great staff! Our salesperson, Josh was pleasant and present but not pushy and happy to answer any all questions we had. Purchased 2 vehicles, 1 used and 1 new at More

by teameffexor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 10, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi. Rob Karas rob.karas@russdarrow.com

May 07, 2026

They were very helpful in getting my wife into the car she wanted I would shop there again More

by Curttucholka
Recommend Dealer
Yes
Employees Worked With
Robert Karas, Robert Karas
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May 08, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your feedback. We’re glad our team helped your wife find the used Ford Explorer she wanted. We look forward to assisting you again. Rob Karas rob.karas@russdarrow.com

May 07, 2026

Very good service Friendly people took care of my purchase over phone and we drove 3 hr to pick up More

by GTFRANCIS8
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Dickerson
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May 07, 2026 -

Russ Darrow Mitsubishi responded

We’re pleased to know the phone process was smooth and that your three-hour trip paid off. Thank you for choosing Mitsubishi. Jesse is glad to have assisted you remotely and hopes you enjoy your new vehicle. Rob Karas rob.karas@russdarrow.com

May 05, 2026

Excellent service to me and my Family. This the 4th car purchased from Jesse Dickerson - trusted salesman. More

by jascocos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 05, 2026 -

Russ Darrow Mitsubishi responded

We appreciate the opportunity to handle your Mitsubishi Outlander service and to be entrusted with four family vehicles. It’s great to hear your family received excellent support. We look forward to assisting you again soon. Rob Karas rob.karas@russdarrow.com

May 02, 2026

Josh was very professional and responsive. He listened and matched me with a car for my needs. More

by haneyalexis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 02, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear Joshua provided such professional and responsive support. We’re pleased he matched you with a Mitsubishi Outlander PHEV that fits your needs. Enjoy every mile in your new vehicle. Rob Karas rob.karas@russdarrow.com

April 28, 2026

Very easy and simple! Was in and out within an hour after my recall was taken care of! More

by JD2FOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabeel Liaquat
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Apr 28, 2026 -

Russ Darrow Mitsubishi responded

Great to hear your recall on the Mitsubishi Outlander was resolved in under an hour. Nabeel is glad we could make the process simple and appreciate you choosing us for your service needs. Rob Karas rob.karas@russdarrow.com

April 23, 2026

Friendly and Timely Service. Comfortable waiting area. Keep Up The Good Work! Please Keep Friendly People in the Greeting Area. More

by MS.DEBRANASH
Recommend Dealer
Yes
Employees Worked With
Grant Oliveira, Grant Oliveira
Print
Apr 24, 2026 -

Russ Darrow Mitsubishi responded

Thank you for noticing our friendly, timely service on your Mitsubishi Outlander. It’s great to hear you found the waiting area comfortable. We’ll share your praise with Grant and the greeting team to keep up the welcoming atmosphere. Rob Karas rob.karas@russdarrow.com

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