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Russ Darrow Mitsubishi - Service Center

Waukesha, WI

4.5
211 Reviews

211 Reviews of Russ Darrow Mitsubishi - Service Center

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July 29, 2025

Had what I wanted. Easy to work with. Completed the deal. Maybe the last vehicle I buy! More

by DRECKYODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zemanovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

July 26, 2025

Over all detail was ok but still things missed just like multiple vehicles that I test drove. Inside of compartments, inside of stow-n-go areas. Detail team really needs to step it up as those details matte More

by PAUL.HOESCHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zemanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Russ Darrow Mitsubishi responded

Paul, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Darion Mcmiller darion.mcmiller@russdarrow.com

July 26, 2025

Loved the video sent to me via text to explain what was needed for my car. More

by PESPHONGALYSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

July 25, 2025

Awesome job and great work wonderful staff They give you a homely feeling that makes you happy and wants to come back More

by rafealcarter
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
Jul 25, 2025 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

July 25, 2025

It’s a wonderful experience they make you feel at home I love the videos of them working on my vehicle More

by rafealcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Kiscellus josh.kiscellus@russdarrow.com

July 22, 2025

Very friendly and helpful great cars and the service is the best and quickest evb More

by CAROL.WHITEBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Kiscellus josh.kiscellus@russdarrow.com

July 20, 2025

They've always treated me well. They were very upfront about pricing. I greatly appreciate the videos of the work they do. More

by CHSCK83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Josh Kiscellus josh.kiscellus@russdarrow.com

July 17, 2025

Great experiences at this dealship. Dima is a great service advisors! Hoping the excellent service continues More

by WILLIAMJAMESKIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Kiscellus josh.kiscellus@russdarrow.com

July 16, 2025

I had a great sales experience and my 1st oil change was just as good, Thanks! More

by KAISUTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

July 13, 2025

All staff members are very friendly. It’s easy to schedule appointments. Prompt service as well. More

by tonykim2845
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Russ Darrow Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi. Josh Kiscellus josh.kiscellus@russdarrow.com

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