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Russ Darrow Nissan of Milwaukee
Milwaukee, WI
893 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 893 reviews
January 26, 2022
Mike went above and beyond, his customer service is great. He even installed my floor mats for me. Lovely attention to detail, was so patient while we searched for the perfect car. Steve Perkins is great. He even installed my floor mats for me. Lovely attention to detail, was so patient while we searched for the perfect car. Steve Perkins is the maaaaaan! Third vehicle purchase with this manager. Lowered my interest rate and upgraded my vehicle! Jared in finance took his time with me and explained everything. Answered all of my questions and helped me get a deal on warranty. Thank you Nissan Nation for yet another perfect purchase! More
by Ms.ashley.jackson87
Helpful January 25, 2022
Great with there service and good customer service as well never have any problems with them at all 🙂 well never have any problems with them at all 🙂 More
by Ieshadavis28
January 24, 2022
Easy process from start to finish. Mike was persistent without being pushy. I knew what I wanted, and they respected that and didn’t try to upsale or persuade me otherwise. I’ve had a harder time just try without being pushy. I knew what I wanted, and they respected that and didn’t try to upsale or persuade me otherwise. I’ve had a harder time just trying to return a product that I had a receipt on than I did buying this car. More
by Jessicabenz
January 17, 2022
Purchased my vehicle used from a different dealership a year ago it’s a Nissan Pathfinder. I have had to bring it in twice and chose to bring it here to Russ Darrow Nissan I dealt with Travis. Travis is year ago it’s a Nissan Pathfinder. I have had to bring it in twice and chose to bring it here to Russ Darrow Nissan I dealt with Travis. Travis is extremely knowledgeable very friendly and helpful is great at explaining problems on my level so that I can understand what’s going on with my vehicle I really feel like he cares about what he’s doing I feel like this dealership is a very honest place to deal with I will not take my vehicle any place else if I can help it. More
by Chatlime
Employees Worked With
January 15, 2022
Service Provider Erin helped get me in to resolve an issue with my headlight. Very welcoming and pleasant young lady to work with. Russ Darrow is blessed to have her. First impressions are important. I’ issue with my headlight. Very welcoming and pleasant young lady to work with. Russ Darrow is blessed to have her. First impressions are important. I’ll be a returning client. Thumbs up! More
by F Brown
Employees Worked With
Erin Poulos
December 31, 2021
Outstanding guy, will go above and beyond for you. Helped me out and I genuinely appreciate the guy for getting me in the car I wanted. me out and I genuinely appreciate the guy for getting me in the car I wanted. More
by Francisco Torres
Employees Worked With
December 22, 2021
I recently had a 2020 Nissan Pathfinder. I walked in just to get an oil change and came out with a brand new 2021 Nissan Rogue. Mike was excellent with his customer service skills!. He really made me feel co to get an oil change and came out with a brand new 2021 Nissan Rogue. Mike was excellent with his customer service skills!. He really made me feel comfortable about my purchase. And he's hilarious too! Thank you Mike for that wonderful experience o making me feel at ease when purchasing a vehicle. More
by Queen Aries
December 17, 2021
Everyone did a great job. I really enjoyed my experience with the whole Russ Darrow team. with the whole Russ Darrow team. More
by Robertkincade
Employees Worked With
December 16, 2021
Thank you Aaron and Menachem for your help with everything. I love my new car and we will definitely be recommending you to our friends and family! everything. I love my new car and we will definitely be recommending you to our friends and family! More
by Tlmytwokids445
