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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
893 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 893 reviews

December 14, 2021

Just bought a vehicle from this dealership, and the experience was pretty good. Salesman was knowledgeable and courteous and I think the process went fairly smoothly. More

by Bakerg0721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Koch, Edward Ronzoni
December 11, 2021

The customer service provided by Travis Wise in the Service Dept. was outstanding. He was quick to have the oil change & rotation of my Rogue's tires completed & promptly asked if I wanted my car wash More

by wiscgal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Wait time for oil change way to long. Great people but service department needs help. Way to long to wait. More

by Joe.graf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Villicana
December 07, 2021

Mike was a pleasure to work with. He showed me what my options were while also providing great customer service. More

by mylesamariona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

Your associates were prompt to assist me, knowledgeable about the car I purchased and overall very friendly. More

by Jakesaeger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Perkins
November 18, 2021

Text message status update on repair was great. This was a pleasant surprise. Great service More

by Wiencekp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Zurn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Excellent customer service that's why I have been dealing with them for about 11 years! 4 vehicles. More

by Fofiedeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
November 04, 2021

one of the quickest times i’ve been in and out of the dealership. very nice people More

by kskdk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zurn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Comrov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Perkins
November 02, 2021

Travis the service manager is great. But the service is poor, gave me back a car after an oil change with the wheels NOT ON, I notice in 10 feet after they had driven it 150 yard to park it. After tech ti More

by goaldavis
Recommend Dealer
No
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Perkins
November 01, 2021

The work on my truck was done in a timely manner. I was very satisfied. The advisor was friendly in assistance me, while l was there. More

by Sunshine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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