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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
893 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 893 reviews

October 25, 2023

Metro Auto Mall provides EXCELLENT customer service. The Service Department provided me with excellent care and very knowledgeable. Travis is always on top of things! More

by Yvonne Ross
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This location service department provides EXCELLENT service!
September 25, 2023

The sales person is very knowledgeable about the product and its quality and the financial person is very personable and helpful. More

by jankowea
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Manuel Doyle , Rod Rogge
September 23, 2023

My husband and I had a really great experience at Russ Darrow Nissan- Metro Auto Mall. We were greeted by LJ who listened to our concerns and what we were looking for in a car. More

by Lia Wilson
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizandro "LJ" Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Dealership is great. The only thing that bother me that it was not explain to me that this car comes with three cylinder turbo. More

by Meg
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Best location, Layout, Curtis staff, Great Customer Service and support, helpful staff, Answer all the questions customer have More

by Javed
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica Zurn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad sales manager
September 04, 2023

LJ and Aaron did a good job finding me a used car in my price range, mandatory features, and mileage. What impressed me most was that they repaired a minor scrape on the bumper for me at no charge after t More

by Brian B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lizandro "LJ" Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Moreno
September 03, 2023

We had an excellent experience this afternoon at Russ Darrow Nissan! Adam bent over backwards to help us lease a beautiful Altima at a price we could afford and spent a lot of time explaining all of its More

by Claudia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Mike was such a breath of fresh air to work with . He wasn’t overly aggressive or only cared about the sale . He genuinely wanted to help us find exactly what we wanted but was still within our budget More

by Vonjohns
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Recommend Dealer
Yes
Employees Worked With
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Great dealership Adam was wonderful getting us in and out in less than 3 hours, he addressed all our needs and even returning our garage open we left in our trade in. More

by mapabader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
June 27, 2023

We had excellent interaction with Walter in selecting our preferred car. The completion of the paperwork was smooth and fast. Thanks to Russ Darrow for making car purchasing so good. More

by Peter
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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