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Russ Darrow Nissan of Milwaukee
Milwaukee, WI
1,093 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs.
Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience.
Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,093 reviews
February 17, 2019
Great Service! I came in today to check out a used RAV4 I found on their site. I worked with Ron and he was fantastic. Eric was also a pleasure to work with througho I came in today to check out a used RAV4 I found on their site. I worked with Ron and he was fantastic. Eric was also a pleasure to work with throughout the process. Very friendly, helpful service! More
by Derek
Employees Worked With
Eric Watkins, Ron Tolzman
February 14, 2019
Fast service My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. by phone. More
by Bear
Employees Worked With
February 13, 2019
Great Customer Service Took my car in for service that required Nissan-specific parts. Got great customer service and a dedicated serviceman assigned to me for the duration Took my car in for service that required Nissan-specific parts. Got great customer service and a dedicated serviceman assigned to me for the duration of my time with them doing this repair. Would go there again. More
by ASmith
Employees Worked With
Charles Yang
February 11, 2019
Excellent Courteous and efficient. I appreciate the suggestions to keep my car in shape without being pushy. Travis was thorough and the service was done before Courteous and efficient. I appreciate the suggestions to keep my car in shape without being pushy. Travis was thorough and the service was done before the time he specified. Thanks More
by Drake6Wife
Employees Worked With
Travis Wise
February 09, 2019
My experience was very polite and informative. They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the eff They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the effort. More
by glenda38.fowler
Employees Worked With
February 07, 2019
Red Carson was a great sales person. Finance guy wasn't good As typical a process that could have taken 1.5 hours took 5.25. Red was great. I knew the car I wanted to test drive and after the test drive I wanted As typical a process that could have taken 1.5 hours took 5.25. Red was great. I knew the car I wanted to test drive and after the test drive I wanted the vehicle. Pretty easy. The dealership had to do the typical song and dance about my trade-in, with a back and forth that was obnoxious. CarMax gave me an offer of $2000 for my old Highlander. Russ Darrow was trying to give me much less. I wasn't even trying to bargain on the used car price. They had to go back and forth, and "call the GM of the dealership" to see if they could give me $2000. Please. Typical stall tactic that just makes dealing with car dealers the awful, awful experience it always is. The finance guy was typically slimy. From the first forced, fake hello, through the hour+ I had to sit in his office while he tried to sell me warranties, gap insurance, and I don't even know what else, it was awful. I also told him that I was pre-approved with my credit union several times, but was told they HAVE to run my credit and look at their financing options. WHY? Total waste of time. And I was so exhausted by the time the papers were being signed I didn't realize all the paperwork was for THEIR choice of lender instead of my credit union. Total bait-and-switch. Also, they FORCE you to sign an agreement to go to arbitration instead of filing a direct lawsuit against the dealership. This is just shady as xxxx. There is an Opt Out that you have to mail in within 30 days of buying the car. How many people forget to do this or don't even know what it means. More
by TosaJohn
February 06, 2019
Their great.. I enjoy & love working with JOE W He is the best. Im so thankful. I tell all my friends n I will forever do business here. I enjoy & love working with JOE W He is the best. Im so thankful. I tell all my friends n I will forever do business here. More
by Martiemb
February 05, 2019
Done deal Purchased my vehicle last evening and had a very interesting experience. John Hayes was my sales person, not sure what happened to the guy I was origi Purchased my vehicle last evening and had a very interesting experience. John Hayes was my sales person, not sure what happened to the guy I was originally scheduled to see but John did a great job. He was very accommodating and knowledgeable. It was actuality a very long drawn out process . A bunch of fast talkers for sure. Financing started out Poorly, Definitely could have and should have gone better. Just know your facts and rights before you go there (or anywhere). All in all I’m happy that I hung in there and finished the deal. More
by Verdene
Employees Worked With
David Earl, Edward Ronzoni, Rod Rogge, Terrance Corbitt, Joseph Griffin, Jake Jankowski, Red Carson, Ian English, Phath Ty, Ron Tolzman
February 05, 2019
Rude and Manipulative Buyer Beware!! After assisting my mom with purchasing a new car I would highly not recommend this dealership. This is a very shiesty and manipulative Buyer Beware!! After assisting my mom with purchasing a new car I would highly not recommend this dealership. This is a very shiesty and manipulative company. I’ve purchased several cars in my time and have never experienced such unprofessionalism and rudeness. My mom was brought into the finance office with Jared and expected to sign paperwork with out even being told/ explained what her monthly payment was going to be. It was then that I asked can you tell us what the monthly payment is first before she signs her life away. I must mention that my mom has excellent credit. We were not offered comparable options for financing. We were pretty much told by the sales manger and finance guy there was only one financing option available, (Nissan Financing) in which I know to be untrue from experience. After asking several questions we were then told we could look at other options for financing if we wanted. Needless to say that didn’t take place. After asking questions that any good common sense customer should do I was then told I was very AGGRESSIVE. Very bad experience with this dealership/ finance worker. I wish I would have done my homework in advance and read the other terrible reviews beforehand and eliminated this God awful experience. Save yourself some time and find a dealership that has their customer’s best interest in mind. More
by Unsatisfactied
February 03, 2019
Car repair and diagnostic Very helpful.... Fixed it issue with my car and appointed me to their Chrysler dealership for the remaing issues... Also explained how the warranty wo Very helpful.... Fixed it issue with my car and appointed me to their Chrysler dealership for the remaing issues... Also explained how the warranty works as well.... More
by Talena
Employees Worked With
