
Russ Darrow Nissan of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Top notch service and communication I decided to visit Russ Darrow Nissan in Milwaukee to look for a new vehicle since I had excellent experiences with their service department. Their Se I decided to visit Russ Darrow Nissan in Milwaukee to look for a new vehicle since I had excellent experiences with their service department. Their Service Manager, Paul is very knowledgeable and definitely understands the customer experience is most important. My initial visit was made to test drive an Armada and get a value for my trade-in. During the visit they spent a lot of time with my wife and I after close to lay out all the options from purchase to lease. The store’s General Manager, Eric was actively involved and very friendly. After we left that night, we had a very good idea that leasing was the best option for us. We did visit other local dealerships to see what they could offer as far as price. Once I made those visits, I did get some very competitive offers but had the best experience during my visit at Russ Darrow, so I contacted them to see where they stood on a vehicle that had a few more options than those I was quoted on ($3,000 worth). I tried to contact our salesperson and Eric the General Manager called me back to let me know that he had the day off. During the call Eric spoke with me about the offers in detail and worked with me over the phone, giving me nearly the same price for the vehicle with more options that they had in their inventory. When I arrived there were no surprises and the price quoted was what I received. While I was filling out the paperwork, I was informed of the service plan options by Jerad, which was pressure free as well. This was the best car buying experience I’ve ever had. More
Overall service Always satisfied with my customer service here! Jose is friendly and professional. I work recommend this facility to anyone who needs to have maintena Always satisfied with my customer service here! Jose is friendly and professional. I work recommend this facility to anyone who needs to have maintenance done for their car. More
Nice and Accommodating My Rogue runs great. Best part was the shuttle taking me back to the dealership. The driver was a very nice person and I enjoyed our conversation abou My Rogue runs great. Best part was the shuttle taking me back to the dealership. The driver was a very nice person and I enjoyed our conversation about our families. I wish him the best. More
Fast Service Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or ro Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or rotation is always free. More
Happy customer Very nice and friendly staff. Also they make sure you drive off the lot with what you want, I would highly recommend this place to anybody Very nice and friendly staff. Also they make sure you drive off the lot with what you want, I would highly recommend this place to anybody More
Very Satisfied I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service depa I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service department having an oil change done and not having too wait for hours to have the service completed as I've had in the past with a previous dealership which I will not name any name; having appointment means you should be able to get in, in a timely manner and get out in a timely manner not have to sit. Russ Darrow Nissan did just what they say they will do and not have to sit and wait for long. Thank you so much for the great service I will be recommending the dealership to more people More
Car repair headache Tried to get in touch with the service department prior to getting the car towed withh no response. Once the call was their they called right away to Tried to get in touch with the service department prior to getting the car towed withh no response. Once the call was their they called right away to talk about pricing. Repairs were extremely expensive so chose to go somewhere else. When I got there they couldn’t find my keys and was just overall rude. Will never return there if I don’t have too. More
Nice people- great service Very nice people and great service. We’ve reached out to them from out of State with questions on vehicle, got great answers. We’ve indicated that we Very nice people and great service. We’ve reached out to them from out of State with questions on vehicle, got great answers. We’ve indicated that we won’t drive so far if what the website says is not accourate (discounts etc). Once we got there staff was very friendly, cooperative and really took great care of us and got us a great deal ! We change cars very often so we know the drill and really appreciate how well we were treated, and love the car. More
Great and helpful Ian help me get into a brand new car quick and fast with great customer service. I really felt like all the staff there was helpful as well. Ian help me get into a brand new car quick and fast with great customer service. I really felt like all the staff there was helpful as well. More
Awesome service and friendly people The reason I gave it a high rating is because of the friendly people. They made buying a car easy and they work with you. I specially I want to tha The reason I gave it a high rating is because of the friendly people. They made buying a car easy and they work with you. I specially I want to thank David Earl for all the hard work to get me the the payment that I want and not once he pressured me he sure that it was all about me thank you Earl and also thank you Robert Garcia More