Russ Darrow Nissan of Milwaukee

I love my new car! While I have casually been looking for a replacement to my 2008 Chevy Equinox (168,000 miles on it), I was not seriously shopping for a car. But afte While I have casually been looking for a replacement to my 2008 Chevy Equinox (168,000 miles on it), I was not seriously shopping for a car. But after a great visit to this dealership and attention to what I was looking for, I found a great price on an incredible car. More

Service Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased wi Quick service at a reasonable price Charles was very accommodating and understood my work request Work was done withon quoted time and very pleased with the outcome More

What should have been an exciting day ended up.. A very poor experience. Let me elaborate. I found a 2018 Nissan Rouge for sale, and stopped in with my Father in Law, and my wife. We went for a te A very poor experience. Let me elaborate. I found a 2018 Nissan Rouge for sale, and stopped in with my Father in Law, and my wife. We went for a test drive with Ed in Sales. I really liked the vehicle, but I did not want to sign all the paperwork that night. I told Ed I'd come back tomorrow, and he swayed me to do the paperwork that night...This was a mistake What should have been another hour at most took an additional 2.5. Jerad in Finance took us into his office and started this overly long spiel on all the types of warranties they offer. After listening for what seemed like forever, I graciously declined all additional warranties. Now I know a sales person usually won't take no for an answer, on the first attempt, so I expected a rebuttal...It took 3-4 "No, I am not interested" to get Jerad to let off. Each time getting more and more aggressive, trying to make me feel foolish for not buying the extra insurance and trying to say I'm in the minority (....right). I felt almost insulted at one point. My wife and I almost walked out on this guy because we were so annoyed. I mean I know you're trying to make the sale, but read the room. I told you 3-4 times I am not interested, stop trying to sell me the coverage. The worst part is after we finally said no for the last time, his whole attitude changed and became very cold to us. I thought maybe it was in my head, but right after my wife said the same thing. It was just utterly rude and unnecessary, and it almost cost you guys a sale. Ed was a very nice salesman, and apart from some small issues like getting my extra key right away, he took care of me. I can't say the same about Jerad in Finance. I would not recommend this dealership. I wouldn't want any family or friends to try to be intimated into buying extra insurance that doesn't cover much of anything (read the fine print!). I'm not trying to get anything free, and I am not trying to get anyone in trouble. This is my honest review and my wife will be putting up her own experience that will echo this. I hope someone in management reads this and makes some changes.. I am not kidding when I say it almost cost you a sale, and I guarantee that Rouge will still be sitting on your lot today. More

Great Service The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. More

blessings of the Lord The sales person was just wonderful he said he was gone get me car and he did. He was very friendly and helpful. made me feel very comfortable. The sales person was just wonderful he said he was gone get me car and he did. He was very friendly and helpful. made me feel very comfortable. More

Airbag replacement I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle until I got off work. The cashiers were also kind and prompt. I was in and out in less than 5 minutes. More

Oil change and inspection Charles was excellent. Very friendly and very efficient! From start to finish he explained things thoroughly. Was very polite and helpful. He really d Charles was excellent. Very friendly and very efficient! From start to finish he explained things thoroughly. Was very polite and helpful. He really did display excellent customer service! More

I probably switch dealership for my service Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window she is start rough inspection of my car by bumping my muffler by his feast . You can see Hugh not really care about my vehicle and this happened at this dealership many times before More

AWESOME EXPERIENCE! David Earl is a FANTASTIC salesperson! It was my first time going to this dealership, and my family and I were greeted with a warm and friendly welcom David Earl is a FANTASTIC salesperson! It was my first time going to this dealership, and my family and I were greeted with a warm and friendly welcome. A very down to earth and humble guy who is a people person that has an ear of listening to his clients needs and satisfaction! Thank you David for your service...I look forward doing business with you again in the near future! More