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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
1,092 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs. Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience. Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,092 reviews

March 05, 2025

Been coming to this dealership since 2015 The people over all are very good people but the service workers does not keep it real at times.they say they do one thing but does not forget to tap off fluids at t More

by PRESTONSPIVERY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Russ Darrow Nissan of Milwaukee responded

Preston, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

The dealership is very nice and tech are all pretty nice! Even though I had bad news about my vehicle! I will continue to come for service! More

by SHEROLRENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Farahbakhsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Russ Darrow Nissan of Milwaukee responded

Sherol, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

March 05, 2025

They treated me right but couldn't find the problem Great people to work with thanks again More

by AWIROLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 04, 2025

Mike you were great. You took your time and you did not rush me. You keep the conversation going and was great with my son!!! Thank you so much!!! I love my new car More

by krisyy2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Anderson
Mar 04, 2025 -

Russ Darrow Nissan of Milwaukee responded

Krisy, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

Excellent and professional service. The service was very timely. I will definitely be back & recommend others. More

by RHONDAEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keontre McCants
Mar 03, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, Rhonda, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

Keep up the good work ! I lke Shay very helpful keep up the great job More

by DEBBIEJOINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks, Debbie, for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

We went in to look at cars and ended up rolling out in a 2025 nissan kick our salesman Anthony Soto was fabulous answered all of our questions and more the color is perfect and the ride is great got to come More

by Gaebel1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Anderson
Mar 04, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Anthony delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

Has them look at warranty on my seats. They said talk to Nissan consumer affairs.they sent me back to the dealer. Waiting for some action. More

by DLITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

Mike was excellent and exceeded my expectations in every facet of car sales we even got to do a little a bit of karaoke at his desk while we wait for finance! More

by Juan Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Anderson
Mar 03, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Nissan of Milwaukee are glad to have you as a customer. Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

JP was attentive, respectful, courteous and was able to get me into my new Murano at 0% interest! Super grateful for JP's help and the staff overall at Russ Darrow Nissan of Milwaukee! More

by jeraddavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Russ Darrow Nissan of Milwaukee responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

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