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Russ Darrow Nissan of West Bend
West Bend, WI
776 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 776 reviews
June 17, 2026
Took all day to diagnose problem. Dropped off Thursday pm for 730am Friday appt. I had to call for update at 4pm and we're just finishing the oil change b4 looking at the brakes. Took Dropped off Thursday pm for 730am Friday appt. I had to call for update at 4pm and we're just finishing the oil change b4 looking at the brakes. Took all weekend to get parts. Finished Tuesday. After initial difficulties called regularly with updates and car seems good. Thx More
by Palmisanofamily1998
Verified Customer
June 17, 2026
Professional and very knowledgeable staff. Was an easy and straightforward process. Would shop with them again Was an easy and straightforward process. Would shop with them again More
by Phil A
June 16, 2026
friendly, knowlegeable, , no pressure, explains everything. should be rated high, much better than most. everything. should be rated high, much better than most. More
by egelarlen77@icloud.com
June 11, 2026
Everyone was very friendly. The price was the best I could find. They worked hard to make sure we were happy The price was the best I could find. They worked hard to make sure we were happy More
by KEN.KLUMB
Employees Worked With
Other Employees :
Jose Sanchez
June 11, 2026
It was a very pleasant experience We came out very satisfied They were kind and courteous satisfied They were kind and courteous More
by MNNOWAK
June 11, 2026
I had a great experience. I had a great experience. And everyone was nice, I also like that I got a video when my vehicle was ready. I hope to return to this location, if I ha I had a great experience. And everyone was nice, I also like that I got a video when my vehicle was ready. I hope to return to this location, if I have any other issues. More
by Danishafelton
June 10, 2026
The facility is clean and efficient. I was greeted with 2 minutes of arriving at the facility. I was greeted with 2 minutes of arriving at the facility. More
by Hunterbutterfield77
June 08, 2026
Very friendly individuals. There was a gentleman that worked there who went out of his way to get crayons for my 6 year old daughter to color (there were none in the kids room) There was a gentleman that worked there who went out of his way to get crayons for my 6 year old daughter to color (there were none in the kids room). More
by berdinek0409
