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Russ Darrow Nissan of West Bend
West Bend, WI
532 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 532 reviews
April 24, 2025
Great service, but it comes at a cost to the customer, unnecessary charges on my Bill. And really it wasn’t right. unnecessary charges on my Bill. And really it wasn’t right. More
by sb_potter
Verified CustomerEmployees Worked With
April 23, 2025
Just recently purchased our 3rd vehicle from Russ Darrow and will continue to keep coming back as they have a great sales team, and service center is awesome too. Had the pleasure to work with Mitch with o and will continue to keep coming back as they have a great sales team, and service center is awesome too. Had the pleasure to work with Mitch with our last car and a little bit this time and is a great guy to work with!! Would recommend Russ Darrow for making it easy finding the right car for you and professional service to keep it running smooth. Thanks again for Great Service!! More
by SAVAGELABINSKI
Employees Worked With
April 22, 2025
I was ignored, treated poorly, lied to, and sold a broken car. I will never go back. car. I will never go back. More
by AZIEGLER74
April 22, 2025
Helpful They were friendly, not pushy, helpful, gave good suggestions. Its in a good location. Very accommodating. suggestions. Its in a good location. Very accommodating. More
by CONNIESCHUH
April 20, 2025
Had a tire rotation and they forgot to tighten the lug nights. My wheels almost fell off while was driving. You’re very lucky I did t get hurt or hurt someone else. They said they’d take 40$ off the brak nights. My wheels almost fell off while was driving. You’re very lucky I did t get hurt or hurt someone else. They said they’d take 40$ off the brake service but my Quote was 399 originally I paid $421. So no discount. When I questioned it, he said there was a “shop charge” that he took off. Well that wasn’t on the original quote. So I think he made it up to try to appease me. Dishonest. More
by yougiveyourselfaway
Employees Worked With
None
April 17, 2025
Service on my Murano has been excellent. The service members listen to what I say and fix or correct the problem. I am very satisfied with the service. The service members listen to what I say and fix or correct the problem. I am very satisfied with the service. More
by GFSEMON
Employees Worked With
Service, Garland, Donald
April 16, 2025
Best dealership around. Everyone is so nice and helpful. Love Russ Darrow Nissan West Bend. Everyone is so nice and helpful. Love Russ Darrow Nissan West Bend. More
by feuchtdennis
