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Russ Darrow Toyota of West Bend
West Bend, WI
1,300 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,300 reviews
December 26, 2025
Great experience! Keith is absolutely the best! You need to immediately double his salary! My service was done efficiently and timely. Waiting room was great. Keith is absolutely the best! You need to immediately double his salary! My service was done efficiently and timely. Waiting room was great. More
by jdbookr
Verified Customer
December 25, 2025
Service was fast and efficient. Staff was friendly and I will be back Dealership was clean, and I was liking the video they do during Service Staff was friendly and I will be back Dealership was clean, and I was liking the video they do during Service More
by BILLYBLACK832
December 24, 2025
We felt respected, and very satisfied with the level of service your mechanic showed us. service your mechanic showed us. More
by kathrynchitwood27
December 24, 2025
Rob is terrific. He always makes sure I understand what is going on and cares about my needs. The service department has been awesome taking care of my vehicle. He always makes sure I understand what is going on and cares about my needs. The service department has been awesome taking care of my vehicle. More
by GPATOKA
Employees Worked With
December 21, 2025
Tactful courteous and professional very impressed Heather and Janessa did an outstanding job they are both very caring great experience. and Janessa did an outstanding job they are both very caring great experience. More
by sjbkrueger
December 20, 2025
We always have a a great experience with Russ Darrow Toyota! From start to finish everything went very smooth and seamless and we would highly recommend Russ Darrow to any of our friends! Thank for maki Toyota! From start to finish everything went very smooth and seamless and we would highly recommend Russ Darrow to any of our friends! Thank for making our car buying experience so GREAT!! More
by PAUL@T3MFG.COM
December 18, 2025
Appointment for an oil change using my Free oil changes when purchasing the car. He couldn't find the information in the computer which is frustrating . when purchasing the car. He couldn't find the information in the computer which is frustrating . More
by MEILSOFDESIGN
Employees Worked With
Seth
December 13, 2025
Everyone was friendly and helpful. It went quickly. They have a nice waiting area. Helpful It went quickly. They have a nice waiting area. Helpful More
by Bonshepherd
