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JEREMIAH PFLUGER
JEREMIAH PFLUGER at Russ Darrow Toyota of West Bend

JEREMIAH PFLUGER

SERVICE ADVISOR

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.7
91 Reviews
4.7

91 Reviews

Write a Review

91 Reviews of JEREMIAH PFLUGER

July 18, 2026

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Employee Rating

Always get me in fast and efficiently great work done. every time. Service and sales team always pleasant and helpful. More

by calu1inwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Nicholas Pastorelli

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Jul 18, 2026

Russ Darrow Toyota of West Bend responded

We’re glad we can get your Tacoma in quickly and complete service efficiently. Our service and sales teams appreciate your kind words about their friendly, helpful support. Thank you for the 5-star rating and for trusting us with your Toyota. Mitchell Darrow mitchell.darrow@russdarrow.com

July 01, 2026

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Employee Rating

Service was preformed on schedule and the 2 man team made short work of the oil change and tire rotation. Great job. More

by jwcasper55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 01, 2026

Russ Darrow Toyota of West Bend responded

Thank you for the five-star rating. Jeremiah is glad the two-person team handled your Toyota Sienna’s oil change and tire rotation efficiently and on schedule. Mitchell Darrow mitchell.darrow@russdarrow.com

June 18, 2026

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Employee Rating

I've worked with Jeremiah many times with my 2 RAV4s and he is always nice and helpful More

by Connervz
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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Jun 18, 2026

Russ Darrow Toyota of West Bend responded

It’s wonderful to see Jeremiah providing helpful service for both of your Toyota RAV4s, including your RAV4 Hybrid. We’ll share your kind words with him. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 17, 2026

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Employee Rating

Excellent service! Great communication, would definitely recommend to family and friends. Will be looking to Russ Darrow when we are in the market for a new vehicle. More

by MARKSCHULTEIS
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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Jun 17, 2026

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience with servicing your Toyota Tacoma. We’re glad our communication met your expectations and that you’d recommend us to family and friends. We look forward to assisting you again when you’re ready for a new vehicle. Mitchell Darrow mitchell.darrow@russdarrow.com

June 14, 2026

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Employee Rating

Jeremiah helped get the correct parts for my scheduled Toyota recall, delivered the next day. More

by DEBRAWHITE168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2026

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience. We’re glad Jeremiah secured the right parts for your Toyota Sienna recall and arranged next-day delivery. We hope everything is running smoothly now. Mitchell Darrow mitchell.darrow@russdarrow.com

June 06, 2026

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Employee Rating

Jeremiah was quite helpful and friendly. He was able to have a loaner van for me when he said he would. More

by JULIEJESKEOSCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2026

Russ Darrow Toyota of West Bend responded

Thank you so much, Julie, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jeremiah! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com

June 02, 2026

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Employee Rating

We always have good service and Rob was excellent in helping to solve our issue. More

by RHERMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Jun 02, 2026

Russ Darrow Toyota of West Bend responded

It’s wonderful to know Rob delivered excellent support with your Toyota Sienna’s service. Thank you for trusting us with your ongoing maintenance needs. Mitchell Darrow mitchell.darrow@russdarrow.com

May 27, 2026

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Employee Rating

Disappointed in the service from my previous visit. I had an inspection done on my suspension. Charged $100 for this and was not provided with a estimate of the $2000 repair needed More

by javinski
Recommend Dealer
No

Other Employees Tagged: JEREMIAH PFLUGER

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Jun 03, 2026

Russ Darrow Toyota of West Bend responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mitchell Darrow mitchell.darrow@russdarrow.com

May 19, 2026

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Employee Rating

Easy to work Wuthering. Very professional. Keep me informed of progress. Will recommend and come back More

by patbobb831
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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May 19, 2026

Russ Darrow Toyota of West Bend responded

We’re glad you found our team easy to work with and appreciated the updates during service on your Toyota Highlander. Thank you for recommending us and we look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 15, 2026

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Employee Rating

Jeremiah was helping me when Seth said things that were unprofessional. Another girl was helping also and their demeanor towards her was mean. Not sure what to make of the whole experience. More

by LSOVALLE
Recommend Dealer
No

Other Employees Tagged: JEREMIAH PFLUGER

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May 20, 2026

Russ Darrow Toyota of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mitchell Darrow mitchell.darrow@russdarrow.com

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