Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
934 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
August 07, 2021
Noah and Cole at Russ Darrow Toyota made buying a car a pleasure. They got me exactly the car I wanted in a reasonable time frame and the price was right. pleasure. They got me exactly the car I wanted in a reasonable time frame and the price was right. More
by Kajer
July 27, 2021
Salesman, Heather was very nice and accommodating. We got a fast trade in quote and the finance gentleman was very helpful. We had a great experience. a fast trade in quote and the finance gentleman was very helpful. We had a great experience. More
by Jodi99b
Employees Worked With
July 22, 2021
I always have a great experience at this dealership. Dan is the best! He is always so personable and efficient. I never worry about anything at this dealership. is the best! He is always so personable and efficient. I never worry about anything at this dealership. More
by gnoeske
Employees Worked With
Daniel Rouse
July 01, 2021
Excellent customer service! Daniel was very personable! Would definitely recommend him to family and friends. He wasn’t one of those pushy, cheesy salesman! Great person! Would definitely recommend him to family and friends. He wasn’t one of those pushy, cheesy salesman! Great person! More
by Kendra
Employees Worked With
Daniel in Sales
June 30, 2021
Outstanding customer service and ease of vehicle purchase process. Every individual we came in contact with was courteous and accommodating. I would highly recommend them to family friends looking for a grea process. Every individual we came in contact with was courteous and accommodating. I would highly recommend them to family friends looking for a great buying experience. More
by Marzal
June 21, 2021
Above & beyond. I’ll keep coming back. We’ve leased 5 vehicles from Russ Darrow WB between my husband & I. Awesome team all around & a comfortable customer environment. vehicles from Russ Darrow WB between my husband & I. Awesome team all around & a comfortable customer environment. More
by Jessica N
Employees Worked With
Dan Domask, Danny Shutts
June 19, 2021
Purchasing a car can be stressful, Travis was knowledgeable and patient with us. With limited choices (due to covid) I felt he was straight forward and we are happy with our purchase. knowledgeable and patient with us. With limited choices (due to covid) I felt he was straight forward and we are happy with our purchase. More
by mrmrswied
Employees Worked With
June 10, 2021
Great experience working with Jim Dunker. Very pleased with his no pressure professional approach. Jim, took the time to review all aspects of the vehicle and was very knowledgeable and helpful. with his no pressure professional approach. Jim, took the time to review all aspects of the vehicle and was very knowledgeable and helpful. More
by Michael Dickmann
Employees Worked With
Jim Dunker
June 09, 2021
I wish I could give them a higher rating. They are the best. I have always been treated with professionalism and respect. Thank you for all you do for us. best. I have always been treated with professionalism and respect. Thank you for all you do for us. More
by marcia.erickson51
