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Russ Darrow Toyota of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.6
972 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 972 reviews

January 06, 2022

Very friendly greeting. Professional workers. Thorough service. Very helpful explaining what was done to the vehicle. More

by Scooter1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Lundberg
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Jan 07, 2022 -

Russ Darrow Toyota of West Bend responded

thanks for thenice review!!danny shutts,gm

January 04, 2022

Their service and service department were wonderful. They treated me well and took care of my car. More

by eduventure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
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Jan 07, 2022 -

Russ Darrow Toyota of West Bend responded

thanks!! danny shutts, gm

December 28, 2021

Daniel Rouse did an excellent job taking care of my Camry's needs. He is very knowledgeable about the technical needs, especially the needed ECM update. He also did a gr8 job of keeping me updated a More

by Eapoehlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Report | Print
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thank you so much!! danny shutts, gm

December 27, 2021

Very Courteous and polite. Quick service and clean once it’s done. Made it a pleasant experience More

by mikekoput
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thanks Mike!! danny shutts, gm

December 19, 2021

Great service! Wish you would drop the 3.5 % fee for credit card use. Friendly staff More

by dpetritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby
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Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thanks for the heads up...always looking to give a better experience...danny shutts, gm

December 18, 2021

Very happy with the knowledge of Dan and time he took with me. Also the honesty of what he explained to me. More

by vstockfish105
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Report | Print
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thanks!! danny shutts, gm

December 16, 2021

Jordan Seagren and his staff are so efficient and courteous we will never take our vehicle anywhere else for maintenance More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Seagren and Christopher Jones
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Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

we agree Jordan is great!! danny shutts, gm

December 13, 2021

Polite service. Took my car is at appointment time. No extra waiting. Service was efficient More

by Janwt85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Becker
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Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

Thanks Jan!! danny shutts, gm

December 03, 2021

Travis is outstanding to work with. This is our 6 th car and will continue to come back. More

by Mollgaard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thank you so much for your continued loyalty and business!! danny shutts, gm

November 29, 2021

Very good customer service I traded in old lease for a new lease every one did a good job More

by Sdbechler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
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Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thanks mr bechaler!! danny shutts, gm

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