Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
1,349 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,349 reviews
July 16, 2026
I had repairs done to my vehicle and was then presented with a great offer from the dealership to purchase my vehicle. Cole took care of everything seamlessly and as always, has great customer rapport. with a great offer from the dealership to purchase my vehicle. Cole took care of everything seamlessly and as always, has great customer rapport. More
by Jenamac76
Verified Customer
July 15, 2026
Russ Darrow has been hands down one of the best if not the best dealership I've had the privilege to work with. Always on top of their game and a pleasure to deal with. the best dealership I've had the privilege to work with. Always on top of their game and a pleasure to deal with. More
by Magjag97
Employees Worked With
Idk but there were two guys working the desk that morning. It was Seth and another gentleman who helped me. Seth is always great and this guy was very good as well. I always get great service there!
July 01, 2026
I had to leave the vehicle overnight because of some testing equipment going down, but that wasn't Kim's fault. It is nice you offer a shuttle service to and from home. testing equipment going down, but that wasn't Kim's fault. It is nice you offer a shuttle service to and from home. More
by 59jillreed
Employees Worked With
Kim
July 01, 2026
Service was preformed on schedule and the 2 man team made short work of the oil change and tire rotation. Great job. short work of the oil change and tire rotation. Great job. More
by jwcasper55
Employees Worked With
June 24, 2026
Everyone did what they could to get me in the vehicle I wanted! Awesome experience! wanted! Awesome experience! More
by JOSHHOFFMAN1981
June 23, 2026
Ease in making my appointment with 'Nick' on a Friday and I was serviced by Kimberly on Monday and all went well including a detailed video update on my vehicle's work by the technician handling things. Can' I was serviced by Kimberly on Monday and all went well including a detailed video update on my vehicle's work by the technician handling things. Can't say say enough good things about Russ Darrow Toyota of West Bend. More
by streetwise19
Employees Worked With
Kimberly
June 22, 2026
Everything about the process went smoothly. It was as stress free as buying a car can be. It was as stress free as buying a car can be. More
by mmmolas
