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Russ Darrow Toyota of West Bend
West Bend, WI
948 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 948 reviews
March 27, 2018
Excellent customer service. Ralph provided excellent customer service. Went over all details and answered all of our questions. I would highly recommend Ralph our salesman and Ralph provided excellent customer service. Went over all details and answered all of our questions. I would highly recommend Ralph our salesman and Russ Darrow Group. More
by Sparkles
Employees Worked With
Justin Gersonde, Ralph Racette, Patrick Moschea
March 25, 2018
Second Chance Good knowledge salesperson! Finacing took a long time! Was there for close to five hours. But overall would recommend dealership 👍👍👍👍 our of five Good knowledge salesperson! Finacing took a long time! Was there for close to five hours. But overall would recommend dealership 👍👍👍👍 our of five . Good job....although that bumper clip would give A 👍👍👍👍👍 rating Ralp Racette!😜 More
by CRX-B22
Employees Worked With
Ralph Racette
March 24, 2018
I wasn't going to buy a car, but. Ralph did an excellent job helping me find a great car for a fair price. He showed me a variety of options and assisted me in finding the perfect car Ralph did an excellent job helping me find a great car for a fair price. He showed me a variety of options and assisted me in finding the perfect car for my needs and budget. This is the fourth car that I've bought from Russ Darrow. I wouldn't buy a car anywhere else! More
by mizzb
Employees Worked With
Ralph Racette
March 24, 2018
Pleasant experience All Darrow folks were knowledgeable, pleasant, and helpful. Would buy a car from them again. Gave us a fair price on our trade in and good price on pu All Darrow folks were knowledgeable, pleasant, and helpful. Would buy a car from them again. Gave us a fair price on our trade in and good price on purchase. More
by Roger and Sue
March 24, 2018
Fantastic experience I leased a new RAV4 and was very pleased with the service I received. I highly recommend Russ Darrow Toyota to anyone interested in buying or leasing I leased a new RAV4 and was very pleased with the service I received. I highly recommend Russ Darrow Toyota to anyone interested in buying or leasing a new vehicle. More
by Chris28
March 23, 2018
Camry We love our new Toyota Camry. Cole was a great sales person. Easy to talk to and very knowledgeable about the car. Keep up the great work. We love our new Toyota Camry. Cole was a great sales person. Easy to talk to and very knowledgeable about the car. Keep up the great work. More
by Great1234;
Employees Worked With
March 22, 2018
Extremely satisfied Cole made sure I was well taken care of from the moment I walked through the door! Friendly, professional, and very helpful! Finally have a safe ride Cole made sure I was well taken care of from the moment I walked through the door! Friendly, professional, and very helpful! Finally have a safe ride for my children and I! Will make sure to recommend Cole, Pat, Noah & this store to all friends and family! More
by Victoria.ray
March 18, 2018
Great customer service by Heather We had a great experience purchasing our 2018 RAV4 SE vehicle from Heather and the gang at Russ Darrow West Bend! At no time did we feel pressured or We had a great experience purchasing our 2018 RAV4 SE vehicle from Heather and the gang at Russ Darrow West Bend! At no time did we feel pressured or disrespected. We appreciate the time taken to answer our questions on financing and vehicle operation/amenities. We definitely would purchase another vehicle in the future from Heather and highly recommend this dealership to others! More
by LeAnn
Employees Worked With
March 17, 2018
A good deal and great service I looked.all over the region and literally nation for the SUV I wanted Russ Darrow in West Bend had what I wanted at fair market price! I looked.all over the region and literally nation for the SUV I wanted Russ Darrow in West Bend had what I wanted at fair market price! More
by Lynn Brooks
Employees Worked With
Ralph Racette
March 17, 2018
Great experience We had a great experience purchasing our vechicle here. Great price, great sales person, just an all around great experience.i would recommend this de We had a great experience purchasing our vechicle here. Great price, great sales person, just an all around great experience.i would recommend this dealer to all my friends. More
by Jeremy
Employees Worked With
Michael Wagner
