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Russ Darrow Toyota of West Bend
West Bend, WI
991 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 991 reviews
March 02, 2018
GREAT AND FAST After visiting several dealers, we found the best deal with Dan Domask at Russ Darrow where we purchased a 2018 Camry XLE. The process was fast, smoot After visiting several dealers, we found the best deal with Dan Domask at Russ Darrow where we purchased a 2018 Camry XLE. The process was fast, smooth and fair. Dan answered our questions in a fast and professional way. We were very pleased with the deal. We had no problems at all in the finance dealing with a fine, articulate young man named Justin. My advice looking for a Toyota would be sure and check them out. I have bought many new cars and I would say Dan Domask is a true professional. More
by CARNUTZ
Employees Worked With
DAN DOMASK, JUSTIN GERSONDE
March 01, 2018
No pressure sale - I needed a certified used car. Found a quality vehicle at a great price. No pressure sale was appreciated. Will recommend Ralph and this dealership. I needed a certified used car. Found a quality vehicle at a great price. No pressure sale was appreciated. Will recommend Ralph and this dealership. More
by DrivingHappy
Employees Worked With
Ralph Racette
February 28, 2018
It was made very easy,no one was pushy It was straight forward,to the point,we were done before we knew it!He was very helpful and accommodating.He was a very professional salesman. It was straight forward,to the point,we were done before we knew it!He was very helpful and accommodating.He was a very professional salesman. More
by Toyotarave4 white
Employees Worked With
I don’t no anyone else’s name,sorry., Michael Wagner
February 25, 2018
Best of many Very smooth, considerate and respectful. Efficient in managing paperwork; good training on vehicle. Historically excellent experience in service depar Very smooth, considerate and respectful. Efficient in managing paperwork; good training on vehicle. Historically excellent experience in service department. New vehicle is clean and beautiful. More
by Shtoyota
Employees Worked With
Justin, Patrick Moschea
February 25, 2018
Dealer very friendly and knowledgeable! Ralph was fantastic every step of the way. He felt like a friend by the time we left. Keep up the great work and thanks for the assurance that we go Ralph was fantastic every step of the way. He felt like a friend by the time we left. Keep up the great work and thanks for the assurance that we got a great deal! More
by The Bauders
Employees Worked With
Ralph Racette, Sandi Neal, Brittany Belongia
February 25, 2018
Smooth car purchase Buying a car can be strenuous. My experience at Russ Darrow was nice, low pressure salesman and he made me feel at home. I would recommend this deale Buying a car can be strenuous. My experience at Russ Darrow was nice, low pressure salesman and he made me feel at home. I would recommend this dealer to my family and friends. More
by Renee
Employees Worked With
February 24, 2018
Great Service Team The service team is great. Very attentive and not pushy to add additional service items onto your visit. They have a done a great job with a wide vari The service team is great. Very attentive and not pushy to add additional service items onto your visit. They have a done a great job with a wide variety of service needs over the years. More
by Todd F
Employees Worked With
Lee Brosnahan
February 23, 2018
Makes car buying easy I had an excellent experience working with Cole. Great deal, no pressure, and very helpful. The finance manager (Mike) was also easy to work with. Wil I had an excellent experience working with Cole. Great deal, no pressure, and very helpful. The finance manager (Mike) was also easy to work with. Will definitely be back, I encourage others to talk to Cole. Thanks! More
by Mike from Waukesha
Employees Worked With
February 23, 2018
Helpful and quick! A lot of great help in a short amount of time. Also very responsive via phone when figuring some details out over the week before purchasing. A lot of great help in a short amount of time. Also very responsive via phone when figuring some details out over the week before purchasing. More
by Johnnyyoung89
Employees Worked With
February 23, 2018
Great new car experience In and out, everyone was very friendly. The long drive out of milwaukee was worth it. Thanks alot. I would recommend anyone in Milwaukee to take the In and out, everyone was very friendly. The long drive out of milwaukee was worth it. Thanks alot. I would recommend anyone in Milwaukee to take the drive for great customer service. More
by Mz Nay
Employees Worked With
Justin Gersonde, Ralph Racette, Danny Shutts
