Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
1,225 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 14, 2026
Jeremiah is patient and professional, able to translate
technical jargon and processes in a way I can understand. He is knowledgeable of parts, labor, processes, and costs. He acknowledged our coupon req
More
by robcolleenmas
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
Mason - Sales / Appraisals
April 13, 2026
Very fast and friendly.
I liked that they didn’t try to sell me anything.
More
by Taylor Greene
Verified Customer
Verified Customer
Employees Worked With
April 12, 2026
I brought my vehicle in for an issue with the windshield.
Waited an hour and a half to be told something they should have been able to figure out in 10 minutes. Came back next week and brought my car in at 7
More
by robert1128
Verified Customer
Verified Customer
Dealership Inventory (110 Vehicles)
Photos & Amenities
- Free Coffee
- Quick Lube
- Authorized Parts Store
- Authorized Accessories Store
- Free Drinks
- Free WiFi
- Cable TV
- Shuttle Service
- Vending Machines
- Free Loaner Cars
- Express Service
- Automated Car Wash
- Pet Friendly
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Television
- After Hours Drop-Off
