Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
1,170 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 14, 2026
Checking in was horrible.
Took forever, customer confusion, and I was skipped twice. Other than that, it was as expected.
More
by jwhron
Verified Customer
Verified Customer
January 07, 2026
I had excellent service.
They diagnosed the problem with my 2014 4 runner and I couldn't be happier. The issue was resolved. Hats off to the tech who repaired my vehicle!👍
More
by jvoit0928
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
The tech that worked on my vehicle. Cannot recall his name. Certified pro!!!
January 06, 2026
Great experience.
Quick service I live 40 miles away and continue to travel for service
More
by jgeibl
Verified Customer
Verified Customer
Dealership Inventory (130 Vehicles)
Photos & Amenities
- Free Coffee
- Quick Lube
- Authorized Parts Store
- Authorized Accessories Store
- Free Drinks
- Free WiFi
- Cable TV
- Shuttle Service
- Vending Machines
- Free Loaner Cars
- Express Service
- Automated Car Wash
- Pet Friendly
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Television
- After Hours Drop-Off
