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Russ Darrow Toyota of West Bend
West Bend, WI
1,311 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 23, 2026
Ease in making my appointment with 'Nick' on a Friday and
I was serviced by Kimberly on Monday and all went well including a detailed video update on my vehicle's work by the technician handling things. Can'
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by streetwise19
Verified Customer
Verified Customer
Employees Worked With
Kimberly
June 22, 2026
Everything about the process went smoothly.
It was as stress free as buying a car can be.
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by mmmolas
Verified Customer
Verified Customer
June 18, 2026
Easy to communicate with, good customer service Great
experience from start to pick up. Abdel was easy to work with and Janessa made the closing smooth and easy!!
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by JOE_DANASUTTLE
Verified Customer
Verified Customer
Dealership Inventory (137 Vehicles)
Photos & Amenities
- Free Coffee
- Quick Lube
- Authorized Parts Store
- Authorized Accessories Store
- Free Drinks
- Free WiFi
- Cable TV
- Shuttle Service
- Vending Machines
- Free Loaner Cars
- Express Service
- Automated Car Wash
- Pet Friendly
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Television
- After Hours Drop-Off
