Matthew Buettner
Matthew Buettner at Russ Darrow Toyota of West Bend

Matthew Buettner

Salesperson

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
5.0
56 Reviews

Easy going and a huge horror movie fan! Love to travel and spend time with my amazing family and friends!

Dealership Experience

11 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Specialties & Trainings

Toyota Certified Sales Training

5.0

56 Reviews

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56 Reviews of Matthew Buettner

May 16, 2026

Dealership Rating
Employee Rating

Great service, friendly staff, clean and organized show room. No high pressure sales tactics or unnecessary products pushed. More

by SPOWERS8691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Russ Darrow Toyota of West Bend responded

Thank you for having us service your Toyota RAV4 and for sharing your positive feedback. We’re glad you found our showroom inviting, staff approachable, and our approach pressure-free. Matthew and our team look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 13, 2026

Dealership Rating
Employee Rating

Amazing customer service while welcoming and knowledgeable. I would highly recommend them for someone shopping vehicles. More

by rjohnson60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz, Mitch Darrow

May 13, 2026

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience. We’re glad our team made your Toyota Tundra purchase both welcoming and informative. We appreciate you recommending us to others and hope you enjoy every mile in your new truck. Mitchell Darrow mitchell.darrow@russdarrow.com

May 02, 2026

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Employee Rating

I had a good experience , I am very busy and don't have time to waste. The purchase was efficient and staff was great! More

by TPLATZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler

May 02, 2026

Russ Darrow Toyota of West Bend responded

Thank you for choosing the used Toyota Tundra. We’re glad our team kept the process efficient for your busy schedule. Enjoy every mile in your Tundra. Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2026

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Courteous, informative. Popcorn was good also. I did notice a shudder in the transmission. I'll have it checked soon. More

by beartick1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Cole Lutz

May 03, 2026

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

February 11, 2026

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Employee Rating

Mark nd Matt were great. The only issue was they are understaffed during the week and made for a very long day. Other than that the customer service was great and being short More

by omahacoastie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz, Mark Bechler

Feb 11, 2026

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark and Matt met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

January 17, 2026

Dealership Rating
Employee Rating

Russ Darrow is awesome! Matthew and Cole were absolutely fantastic to work with. Extremely knowledgeable about the cars & trucks I was looking at, and the different paymen More

by Joel Ongert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz, Mitch Darrow

Jan 17, 2026

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

October 25, 2025

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Employee Rating

What a very pleasant experience. Everyone was very kind and knowledgeable. I would definitely recommend this dealership to others. Matt was great about answering my questions. I’m gr More

by batw3520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janessa Rios

Oct 25, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for choosing Russ Darrow Toyota of West Bend! Please let us know if we can be of any more assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

September 23, 2025

Dealership Rating
Employee Rating

We loved this dealership. The personazlied videos from Matthew really helped, also the texting is what got us to come in. We were very happy when we did the deal in person as More

by jocelynacuna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janessa Rios

Sep 23, 2025

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mitchell Darrow mitchell.darrow@russdarrow.com

September 20, 2025

Dealership Rating
Employee Rating

Matthew was outstanding. He was extremely professional and knowledgeable. Same with Cole in the finance department. My entire experience with the dealership was outstanding. More

by jfrank1262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz, Mitch Darrow

Sep 20, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

September 11, 2025

Dealership Rating
Employee Rating

The video messages from Matt made a more personable experience as I was from out of state. The shuttle service was also very convenient. More

by Wmckinney1030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh

Sep 11, 2025

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mitchell Darrow mitchell.darrow@russdarrow.com

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