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Janessa Rios
Janessa Rios at Russ Darrow Toyota of West Bend

Janessa Rios

Finance Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.8
51 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

4.8

51 Reviews

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51 Reviews of Janessa Rios

July 19, 2026

Dealership Rating
Employee Rating

Heather went above and beyond to make the transaction as smooth and simple as possible! She took the time to show us all of the features and made sure we were fully happy with the car before we purchased it More

by TRK1145
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Heather Gagliano

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Jul 19, 2026

Russ Darrow Toyota of West Bend responded

It’s wonderful to hear that Heather made your purchase of a new Toyota so smooth and clear by taking time to review every feature. Your kind words mean a lot to Heather and our team. We look forward to welcoming you back when you’re ready for your next vehicle. Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

Dealership Rating
Employee Rating

Klinton was great to work with! Very friendly and prompt. Finance people also friendly and pleasant More

by kekker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Klinton Stoffel

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Jul 19, 2026

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience with Klinton and our finance department. We’re glad they were prompt and courteous throughout your purchase. Enjoy every mile in your Venza! Mitchell Darrow mitchell.darrow@russdarrow.com

June 18, 2026

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Employee Rating

I had a super duper extra special great great great great great great buying experience. More

by JustSar
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buettner

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Jun 18, 2026

Russ Darrow Toyota of West Bend responded

What a pleasure to hear that your buying experience was exceptional. We’re thrilled you chose Toyota and appreciate your enthusiasm. Enjoy every mile in your new ride. Mitchell Darrow mitchell.darrow@russdarrow.com

June 16, 2026

Dealership Rating
Employee Rating

Heather and Janessa were lovely to work with! I would absolutely buy from them again. More

by KellyRabolt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Gagliano

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Jun 16, 2026

Russ Darrow Toyota of West Bend responded

It’s fantastic to hear Heather and Janessa made your purchase so enjoyable. Congratulations on your Volkswagen Taos. We look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 01, 2026

Dealership Rating
Employee Rating

Great, friendly, helpful! I’m happy with my experience & my new baby! Many thanks Klinton S. & team. More

by TRAVIS_BYRD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Klinton Stoffel

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Jun 01, 2026

Russ Darrow Toyota of West Bend responded

This feedback made us smile. We’re glad Klinton and the team provided a friendly and helpful experience as you took home your Dodge Durango. Enjoy every drive in your new vehicle! Mitchell Darrow mitchell.darrow@russdarrow.com

May 22, 2026

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Employee Rating

Ashton was extremely polite and worked with us by answering all of our questions! He drove to our house to put on our plates and registration. Thank you Ashton! More

by KSCHROEDERWILCOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashton Anderson, Klinton Stoffel

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May 23, 2026

Russ Darrow Toyota of West Bend responded

Thank you for recognizing Ashton’s courteous support during your Lexus RX 350 purchase. We’re glad he could answer all your questions and bring your plates and registration right to your home. Enjoy your RX 350 and let us know if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

May 22, 2026

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Employee Rating

Klinton was absolutely fantastic to work with. He was very professional and not pushy at all. He answered all of our questions the best he could or took the time to find out an answer. I would 100 More

by RYANBLAIR2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Klinton Stoffel

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May 22, 2026

Russ Darrow Toyota of West Bend responded

We’re delighted that Klinton and Janessa created a professional, pressure-free process and ensured you had answers every step of the way. Enjoy your new Toyota and we look forward to welcoming you back in the future. Mitchell Darrow mitchell.darrow@russdarrow.com

May 16, 2026

Dealership Rating
Employee Rating

From the test drive to the delivery of my new Tacoma this dealership was great to work with. Would definitely recommend. More

by RCTFINLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Ashton Anderson

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May 16, 2026

Russ Darrow Toyota of West Bend responded

Thank you for trusting us with your Toyota Tacoma purchase. We’re delighted the test drive and delivery process met your expectations, and we appreciate your recommendation. We look forward to welcoming you back. Mitchell Darrow mitchell.darrow@russdarrow.com

May 05, 2026

Dealership Rating
Employee Rating

Honest, no come ons, very friendly and customer oriented, would do business with them again. More

by SWGANC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 05, 2026

Russ Darrow Toyota of West Bend responded

We appreciate you highlighting our honest, friendly service. We’re glad you felt at ease throughout your visit and look forward to assisting you again with any Toyota needs. Mitchell Darrow mitchell.darrow@russdarrow.com

April 08, 2026

Dealership Rating
Employee Rating

I was very impressed with the staff and the deal we worked out. I would definitely purchase another vehicle from them. More

by CHASEWILLIS
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler , Brandon

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Apr 08, 2026

Russ Darrow Toyota of West Bend responded

We appreciate you sharing your experience, and we’re glad you were pleased with the service on your Toyota Tundra and the arrangements made. It’s wonderful to know you’d consider purchasing another vehicle from us. Whenever you need anything, please feel free to stop by or give us a call. Mitchell Darrow mitchell.darrow@russdarrow.com

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