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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
285 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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285 Reviews of Russ Darrow Toyota of West Bend - Service Center
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June 10, 2020
Got me in quickly for unscheduled service. Really nice job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip in 2 days. Thx Chris. More
by kpleeson2
Employees Worked With
Chris. Five stars
May 18, 2020
Was in and out and on time. Couldn’t ask for anything better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. More
by Yotahighlander
Employees Worked With
May 04, 2020
The service department staff was friendly and helpful! The service was fast, and done well. It was my first time at this dealership, and I will definitely be back! Highly recommend! The service was fast, and done well. It was my first time at this dealership, and I will definitely be back! Highly recommend! More
by amielenz
Employees Worked With
Service Technicians - So nice! , Daniel Rouse
April 24, 2020
The service department is very friendly and professional. I plan on continuing to bring my toyota to the west bend site Service is fast and experienced. I plan on continuing to bring my toyota to the west bend site Service is fast and experienced. More
by Clmap08
April 15, 2020
My car needed the battery. They had recommended to replace a battery at the last time we were there, which I did not do. They got it done in a very quick matter and I am pleased. replace a battery at the last time we were there, which I did not do. They got it done in a very quick matter and I am pleased. More
by Dave
Employees Worked With
Chris, Daniel Rouse
April 14, 2020
Very pleased with the service. The service was done in a timely manner. I have no problem referring others to your sales and service department. timely manner. I have no problem referring others to your sales and service department. More
by Chuck
Employees Worked With
Michael Wagner, Daniel Rouse
January 14, 2020
Very helpful staff and I was in and out very quickly. My vehicle’s problem was diagnosed quickly and I was shown what was wrong by the mechanic, who was also very helpful. vehicle’s problem was diagnosed quickly and I was shown what was wrong by the mechanic, who was also very helpful. More
by sb394
Employees Worked With
Daniel Rouse
January 05, 2020
Pleasant and enjoyable overall experience! Brought my car in for routine oil change and drove off with a new 2020 Camry XSE. No pressure, no obligation to purchase our Camry. We had time to l Brought my car in for routine oil change and drove off with a new 2020 Camry XSE. No pressure, no obligation to purchase our Camry. We had time to look around while waiting for our Mazda6 GT and found this eye catching Camry. Travis was such a help from the test drive to closing paperwork in a short amount of time. Great experience! More
by Hello Toyota
January 04, 2020
Russ Darrow really came through for us in a difficult situation which required an engine replacement shortly after purchase of the vehicle. They did a great job managing the repair and removed the burden situation which required an engine replacement shortly after purchase of the vehicle. They did a great job managing the repair and removed the burden and cost for us. Our service advisor was fantastic and stayed in contact with us constantly to keep us posted on progress. I plan to buy another car in Feb 2020 and will shop at Russ Darrow West Bend because of this experience. They turned a very negative experience into an extremely positive experience and I personally appreciated the way they stepped up. More
by JHead
Employees Worked With
