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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Russ Darrow Toyota of West Bend - Service Center
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December 15, 2017
Excellent service and courtesy ride. The truck was done when they said it was and the courtesy drivers were right on time even in the snow fall. The truck was done when they said it was and the courtesy drivers were right on time even in the snow fall. More
by Tundra
Employees Worked With
Don and Dick the drivers, Daniel Rouse
December 11, 2017
Service and sales Mother in law needed a car and found one she liked. I drive a Toyota with recall service needed, so I started that process while waiting for her. Ever Mother in law needed a car and found one she liked. I drive a Toyota with recall service needed, so I started that process while waiting for her. Everything was handled great and professional. I will start here when looking to upgrade. More
by Joodsdad
December 04, 2017
Tire rotation Smooth and hassle free, I got in there and they walked me to the waiting room. Did what they said and it was all covered by our service plan Smooth and hassle free, I got in there and they walked me to the waiting room. Did what they said and it was all covered by our service plan More
by Kelly
Employees Worked With
Daniel Rouse
November 17, 2017
Service Visit Chuck and his team did a great job getting my Sons car in and out of the shop quickly, at price that turned out less then expected! Well Done Chuck and his team did a great job getting my Sons car in and out of the shop quickly, at price that turned out less then expected! Well Done More
by HCO
Employees Worked With
Chuck Moeller Seth Tearney
November 10, 2017
Always there when you need them! Had a new tire for me within a day. Very efficient service center from the moment you check in. Had me in and out quickly. Had a new tire for me within a day. Very efficient service center from the moment you check in. Had me in and out quickly. More
by Wendy
Employees Worked With
Jason and Jeff
October 23, 2017
Great group of people! From the time you walk in through the checkout proces I am treated like a friend. They are Easley to deal with and fair too. From the time you walk in through the checkout proces I am treated like a friend. They are Easley to deal with and fair too. More
by ML
Employees Worked With
Danny Shutts
October 23, 2017
Daniel Shutts Mr. Shutts is a friendly, honest, and engaging person. I have found him to be knowledgeable, of products and services, and patient with questions, wh Mr. Shutts is a friendly, honest, and engaging person. I have found him to be knowledgeable, of products and services, and patient with questions, which i really like. He cares about customers and potential customers. I know him to be caring and encouraging not only to his fellow employees and his family as well. More
by Michael Kugler
Employees Worked With
Danny Shutts
July 24, 2017
Satisfied Great customer service. All the employees were friendly and nice. I remember laughing alot, Dan had a great sense of humor and was personable. I felt Great customer service. All the employees were friendly and nice. I remember laughing alot, Dan had a great sense of humor and was personable. I felt comfortable buying a vehicle from Russ Darrow West Bend. More
by Jo Walker
Employees Worked With
Dan Powell
July 20, 2017
Poor customer service Recall repair went well was completed ahead of time. I go to pick up the vehicle keys and I'm told by the young lady at the cash office to sign this Recall repair went well was completed ahead of time. I go to pick up the vehicle keys and I'm told by the young lady at the cash office to sign this document but not read it! It is company policy! Really. What kind of shenanigans is Russ Darrow trying to pull. Does not make me want to go back. More
by Michael913
Employees Worked With
Young lady in cash office @ 6:00 pm on 7-19-2017
July 14, 2017
Excellent Always a superior experience. This place is the absolute BEST!! I would never go anywhere else. I have never been treated so well I can't say enough a Always a superior experience. This place is the absolute BEST!! I would never go anywhere else. I have never been treated so well I can't say enough about how pleased I am!! More
by Nancy
Employees Worked With
Justin
