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Seth A Tearney

Overview Reviews (71) Inventory (124)

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Seth A Tearney

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8

71 Reviews

Overview Reviews (71) Inventory (124)

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English

4.8

71 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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71 Reviews of Seth A Tearney

May 14, 2026

Dealership Rating

Employee Rating

Quick and easy. From making the appointment until completion. Very satisfied with this dealership Thank you From making the appointment until completion. Very satisfied with this dealership Thank you More

by rinewlin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 14, 2026 -

Russ Darrow Toyota of West Bend responded

Service advisor Seth A is pleased your service visit was seamless from scheduling to completion. We’re glad your Mazda was serviced efficiently and smoothly. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

May 05, 2026

Dealership Rating

Employee Rating

Very quick customer service, made buying my car very easy, no mindless waiting like at other dealerships easy, no mindless waiting like at other dealerships More

by Michael Aguirre

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Noah Luckiesh, Mark Bechler, Rob Martin, Mitch Darrow, Jordan Seagren, JEREMIAH PFLUGER, Nick Inman, Brandon Vetter, Ryan Knepprath

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May 05, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for noting our quick service and straightforward process when you bought your Honda. We’re glad we could get you behind the wheel promptly without any unnecessary waiting. Mitchell Darrow mitchell.darrow@russdarrow.com

March 31, 2026

Dealership Rating

Employee Rating

Professional, knowledgeable, completed in a reasonable timeframe. Would highly recommend . Great customer service quality product. timeframe. Would highly recommend . Great customer service quality product. More

by gjamrozy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Inman, Brandon Vetter, Ryan Knepprath

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Mar 31, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for recommending us. We’re glad our team handled your Lexus LX 450 with professionalism and knowledge and completed the service promptly. We appreciate you highlighting our customer service and the quality of our work. Mitchell Darrow mitchell.darrow@russdarrow.com

January 30, 2026

Dealership Rating

Employee Rating

I have mixed reviews about this place. I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as ther I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as there's no supervision, guiding them on how to act professional in front of customers. I've expressed this to other employees supposedly those over those individualsa couple of times but not seen any changes in the multiple times i've been there. Roughhousing and playing on their phones.It doesn't make me want them working on my car. As well as climbing into my car, all greasy with nothing to protect my seats. More

by lisa.maaco

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cole Lutz, Janessa Rios, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli

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Jan 31, 2026 -

Russ Darrow Toyota of West Bend responded

Lisa, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mitchell Darrow mitchell.darrow@russdarrow.com

December 31, 2025

Dealership Rating

Employee Rating

Salesmen are courteous and helpful. Service members are friendly and do a wonderful job at answering all my questions. Russ Darrow is a great dealership. Service members are friendly and do a wonderful job at answering all my questions. Russ Darrow is a great dealership. More

by lynnkarenhill

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cole Lutz, Rob Martin

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Dec 31, 2025 -

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

December 05, 2025

Dealership Rating

Employee Rating

While my 2014 Lexus LS 460 L was being repaired. I was always treated with courtesy and respect. The car has been repaired and runs beautifully. I was always treated with courtesy and respect. The car has been repaired and runs beautifully. More

by behrens1

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Spaeth

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Dec 05, 2025 -

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

November 18, 2025

Dealership Rating

Employee Rating

To expensive pads rotators in rear clean an N adjust fronts just bought the vehicle in February used put 5000 miles on it. fronts just bought the vehicle in February used put 5000 miles on it. More

by SLKRUG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 18, 2025 -

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

October 25, 2025

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Employee Rating

The service person was very knowledge able and helpful when I asked about what was being done with my vehicle. What was needed for my car to run better in the future when I asked about what was being done with my vehicle. What was needed for my car to run better in the future More

by Michael Ruminski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 25, 2025 -

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

October 06, 2025

Dealership Rating

Employee Rating

Everyone is polite and respectful. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. More

by jameskhenry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Martin, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli

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Oct 06, 2025 -

Russ Darrow Toyota of West Bend responded

September 29, 2025

Dealership Rating

Employee Rating

Excellent service and excellent customer service 10/10 I am satisfied and happy with my truck am satisfied and happy with my truck More

by ale.almaguerrr97

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 29, 2025 -

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

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